Increasing Profits Requires Skilled Managers

Cathie Leimbach • August 21, 2023

Best way to strengthen your bottom line

Effective managers play a pivotal role in driving increased company profits. Their leadership and management skills directly impact the bottom line either negatively or positively. Millennials and Gen Z employees are not willing to tolerate the emotionally draining workplace conditions that older generations put up with. Also, recent research shows that managers themselves are less engaged than ever. Today, fewer managers are modeling positivity, commitment, and initiative. Many are not inspiring employee productivity. No wonder business owners and senior managers are concerned about declining profits. 


Effective managers are adept communicators, ensuring seamless information flow among individuals and between departments. This alignment helps employees feel respected and informed, increasing their commitment to doing their work well. Also, good communication reduces errors and delays, positively affecting workplace timelines and outcomes. How have your managers been trained in clear, inspiring two-way communication skills?


Also, effective managers nurture talent by offering guidance and growth opportunities. A skilled workforce is more productive and innovative, contributing to enhanced profitability. How often do your managers catch employees doing things right and praise them, kindly coach them to correct underperformance, and encourage them to participate in ongoing learning opportunities?


Prioritizing employee engagement is a hallmark of effective managers. A positive work environment boosts morale, reduces turnover, and increases loyalty. Engaged employees are more likely to invest discretionary effort, directly impacting customer satisfaction, and consequently, company profits. Only 33% of employees are actively engaged, yet, in a few organizations

engagement exceeds 90%? How does your company’s employee engagement rate compare?    


In summary, effective managers significantly contribute to increased company profits through quality communication, talent development, and employee engagement. Although the role of managers is to help employees be highly successful, many have not yet had the opportunity to develop the leadership skills that are essential for cultivating a thriving workplace and driving

financial growth. 


What are you going to do this week to strengthen your managers’ skills so they in turn can lead your workforce effectively, improving your organization’s financial position?


You may wish to learn more about Conversational Management training, or register one of your managers in a unique Lorain County Conversational Leadership workshop.

Wrapping Up Your Year – Celebrate Your Wins

By Cathie Leimbach • December 16, 2025
As you’re wrapping presents this season, it’s also a great time to wrap up your year with intention. The end of the year offers a natural pause—a chance to reflect, appreciate, and celebrate the people who made a difference along the way. At work, we often move from one deadline to the next without stopping to say thank you. Take a moment to recognize your teammates. Maybe it’s the coworker who always had your back, or the leader who helped you stretch and grow. A sincere “thank you” or a short handwritten note can go a long way. It doesn’t need to be elaborate—just genuine. The same holds true in your personal life. When was the last time you told a friend or family member how much they mean to you? Between holiday plans and to-do lists, it’s easy to forget that our presence often matters more than any present. Every year brings both highs and lows. As this one comes to a close, choose to focus on what went right. Celebrate the small wins and acknowledge the people who supported you through the challenging moments. So, while you’re taping up gift boxes, take a little time to wrap up your year with gratitude. Send the text. Write the card. Let people know they’re valued. After all, the most meaningful gift you can give is helping someone feel truly appreciated. Want more simple, meaningful ways to express appreciation—without overspending?  👉 View Sharing Joy at Work Without Breaking the Bank for practical ideas you can use right away.

Connectional Intelligence: The Power Skill Behind Big Results

By Cathie Leimbach • December 9, 2025
In Erica Dhawan’s book, Get Big Things Done, she defines Connectional Intelligence as the ability to combine knowledge, networks, and relationships to drive meaningful results. In today’s busy workplace, it’s not just what you know—it’s how well you connect that turns good ideas into big outcomes. Strong Connectional Intelligence within a team strengthens workplace morale and productivity by impacting four key attributes of high-performance cultures: Value Visibly – People perform better when they know their contributions matter. Leaders who highlight strengths, acknowledge effort, and celebrate progress create a culture where great work becomes contagious. Communicate Carefully – In an age of nonstop messages, clarity is a competitive advantage. Thoughtful communication reduces confusion, prevents conflict, and ensures that everyone moves forward with shared understanding. Collaborate Confidently – Connectional Intelligence flourishes when people feel empowered to contribute. Confident collaboration means inviting diverse perspectives, leveraging individual superpowers, and creating space for smart problem-solving. Trust Totally – Trust is the anchor of all high-performing teams. When leaders show reliability, transparency, and empathy, people take risks, share ideas, and stay aligned toward common goals. Connectional Intelligence helps teams innovate faster, break down silos, and accomplish what truly matters. Want to learn more? Visit Erica Dhawan’s website to explore her full body of work and deepen your understanding of Connectional Intelligence.