Supporting Employees for Excellence

Cathie Leimbach • March 7, 2023

There is a lot of concern today about the state of the workplace. Most of the conversation I hear focuses on employee shortfalls such as limited skills and effort, turnover, low morale, and mediocre productivity. Yet, studies show that employees only control 30% of the factors that impact workplace engagement and, therefore, the bottom line. Let’s talk about the people leaders who control the other 70% of factors that impact workplace engagement which in turn impacts most current concerns about the workforce.

Workplace excellence requires employees to have strong competence in the work they are doing and high commitment to the organization, its leadership, and their job.  Leaders can make or break the employees’ commitment and have a responsibility for placing employees in roles that match their competence or providing training to develop the necessary skills. 

Only about 10% of people leaders give adequate attention to developing and maintaining employee commitment. Stephen M.R. Covey calls their style of leadership ‘trust and inspire’. They lead in a way that builds trust with and among employees and inspires employees to do their best.

Covey and Gallup call the other 90% ‘command and control’ leaders. They tell their employees what to do but seldom interact in a way that considers, engages, or empowers them.  They don’t get their employees best.

Trust and inspire leaders engender high commitment and provide support to develop high competence in their employees. By paying attention to both factors that impact employee success, their organizations have lower turnover, higher morale, and a stronger bottom line.

How can you move from any command and control tendencies you may have to become a strong trust and inspire leadership?  Conversational Management training equips leaders with the mindset and the skills to develop a trust and inspire leadership culture.  You can learn about this transformational program by contacting Cathie Leimbach at cathie@agonleadership.com.

Why Your Company's Success Depends on This One Thing (Hint: It's Not What You Think)

By Cathie Leimbach • August 19, 2025
What separates thriving companies from struggling ones? 🤔 Professor Lynda Gratton from London Business School spent decades studying this exact question. Her findings will change how you think about leadership. Here's what she discovered:  Organizations that invest in developing collaborative leaders consistently outperform their competitors. Not by a little—by a lot. Through her groundbreaking study of 21 global companies and 200+ executives, Gratton identified the three game-changing elements: ✅ Cooperative culture - Moving from "me vs. you" to "we together" ✅ Rich networks - Breaking down silos so ideas flow freely ✅ Shared purpose - Giving work meaning beyond the paycheck The results speak for themselves: → Better innovation → Higher employee engagement → Stronger financial performance Companies that train managers to be collaborative leaders (not just bosses) create environments where teams actually want to work together. My takeaway? Leadership development isn't a "nice to have"—it's your competitive advantage. When leaders learn to cooperate and inspire others, entire organizations transform. What's your experience with collaborative leadership? Have you seen this play out in your organization? Want to dive deeper? View Three Pillars of Success which breaks down how to produce measurable results in innovation, efficiency, and engagement.

Inspiring Positivity Through Trust

By Cathie Leimbach • August 12, 2025
In leadership, hope may spark positivity—but trust is what sustains it. Trust means your team believes you’re honest, reliable, and truly have their best interests in mind. Without it, people hesitate to share ideas, take risks, or fully engage. Great leaders build trust through consistent actions. They follow through on promises, admit mistakes, and lead with transparency. They listen without judgment, treat everyone with respect, and make decisions that are fair and thoughtful. When leaders communicate clearly and regularly—even when the news is tough—they create a culture of openness. When they give credit generously and support their team both publicly and privately, trust grows even deeper. Over time, trust becomes the foundation for loyalty, collaboration, and high performance. People feel safer, more motivated, and more willing to contribute at their best.  Trust doesn’t happen overnight. But with patience, consistency, and care, leaders can build it—and with it, a stronger, more positive workplace.