Empowering Your Team for Change
Cathie Leimbach • November 5, 2024

Have you ever felt like you were the only one trying to push your organization forward? It's a common struggle. But what if you could inspire a whole group of people to become champions of change?
That's where the "Three Es of Effective Change" come in. Let's focus on the second E: Empower.
Why is empowering a broad group of change champions so important?
- Role Models: When change-ready team members embrace new ways of thinking and working, they set an example for others to follow.
- Adoption: These role models can inspire and motivate their colleagues to adopt new behaviors.
- Positive Reinforcement: By highlighting successful behaviors, change champions can strengthen desired actions and discourage unproductive ones.
How can you do this?
- Identify Influencers: Look for people who have a strong influence on others. These might be managers, supervisors, or front-line employees.
- Provide Training: Equip these champions with the knowledge and skills they need to drive change.
- Give Them a Voice: Ask them to provide feedback to senior leadership on their progress on inspiring change and listen to their ideas and perspectives for addressing challenges along the way.
Remember:
- It's not just about communication: Change champions should also be seen as partners who can provide feedback and support.
- Be bold: Encourage your team to challenge the status quo and take risks.
- Create a tipping point: Even a small group of change-ready committed individuals representing a cross-section of the company can significantly impact the entire organization.
By empowering a broad group of change leaders, you can create a culture of innovation, collaboration, and continuous improvement.
Ever wonder why some companies consistently outperform their competitors? According to Ram Charan's "Leaders at All Levels," the secret often lies in their approach to leadership development. Think about it: when organizations invest in developing leaders at every level, they're not just checking a box for HR—they're directly fueling their economic engine. Charan says that leadership talent is actually the biggest constraint on business growth worldwide. Too many companies treat leadership development as a nice-to-have program rather than a strategic necessity. But those who get it right create a continuous chain reaction of leadership excellence throughout their organization, resulting in measurable business advantages. The most successful companies don't just develop executives at the top. They identify potential leaders early, move them through increasingly challenging assignments, and ensure they gain the necessary skills to drive performance at every level. In today's competitive landscape, your leadership pipeline isn't just about succession planning—it's about creating the sustainable competitive advantage that drives superior business results and economic performance right now.

Have you ever felt like someone wasn't really hearing you? Reflective listening can fix that problem in the workplace. Reflective listening means truly understanding what someone is saying before you respond. When a coworker is speaking, focus completely on their words instead of planning what you'll say next. Many of us start forming responses while others are still talking, which means we miss important parts of their message. True listening requires patience and practice. To become a reflective listener, start by giving your full attention. Put away your phone, turn away from your computer, and make eye contact. Then, after the person finishes speaking, briefly summarize what you heard. You might say, "So what I'm hearing is..." This shows you were truly listening and gives them a chance to clarify if needed. The benefits of reflective listening are huge. It reduces misunderstandings, builds trust between coworkers, and helps solve problems more effectively. People feel valued when they're truly heard, which creates a more positive workplace. With practice, reflective listening becomes a habit that improves all your work relationships. Remember: listen first, respond second. Your workplace will be better for it.