The Manager Effect: How Good Leadership Drives Business Success

Cathie Leimbach • September 16, 2025

Your manager might be the key to your company's bottom line. Gallup's extensive research shows that quality managers don't just make employees happier—they directly boost financial results.


The Numbers Don't Lie

Gallup studied thousands of business units and found striking patterns. Teams with engaged managers see 23% higher profitability compared to those with disengaged leaders. The research also reveals that companies in the top quartile for employee engagement achieve 10% higher customer ratings and 18% higher productivity.


What Makes the Difference?

Great managers create a ripple effect throughout their teams:

·        Boost employee engagement - Engaged workers are 31% more productive and have 37% better sales performance

·        Reduce turnover costs - Good managers cut voluntary turnover by up to 40%

·        Improve customer satisfaction - Teams with strong leadership see 12% better customer metrics

·        Drive innovation - Engaged employees are 3x more likely to contribute new ideas


The research is clear: investing in manager development isn't just good for morale—it's essential for financial success. Companies that prioritize manager training see measurable improvements in revenue, profit margins, and overall business performance. Check out our visual breakdown to see all the numbers in action.


Ready to transform your bottom line? Schedule a 15-minute meeting with Cathie Leimbach to share your hopes and explore how Agon Leadership might be able to assist you in upskilling your managers so they are equipped to help today's employees excel.

Wrapping Up Your Year – Celebrate Your Wins

By Cathie Leimbach • December 16, 2025
As you’re wrapping presents this season, it’s also a great time to wrap up your year with intention. The end of the year offers a natural pause—a chance to reflect, appreciate, and celebrate the people who made a difference along the way. At work, we often move from one deadline to the next without stopping to say thank you. Take a moment to recognize your teammates. Maybe it’s the coworker who always had your back, or the leader who helped you stretch and grow. A sincere “thank you” or a short handwritten note can go a long way. It doesn’t need to be elaborate—just genuine. The same holds true in your personal life. When was the last time you told a friend or family member how much they mean to you? Between holiday plans and to-do lists, it’s easy to forget that our presence often matters more than any present. Every year brings both highs and lows. As this one comes to a close, choose to focus on what went right. Celebrate the small wins and acknowledge the people who supported you through the challenging moments. So, while you’re taping up gift boxes, take a little time to wrap up your year with gratitude. Send the text. Write the card. Let people know they’re valued. After all, the most meaningful gift you can give is helping someone feel truly appreciated. Want more simple, meaningful ways to express appreciation—without overspending?  👉 View Sharing Joy at Work Without Breaking the Bank for practical ideas you can use right away.

Connectional Intelligence: The Power Skill Behind Big Results

By Cathie Leimbach • December 9, 2025
In Erica Dhawan’s book, Get Big Things Done, she defines Connectional Intelligence as the ability to combine knowledge, networks, and relationships to drive meaningful results. In today’s busy workplace, it’s not just what you know—it’s how well you connect that turns good ideas into big outcomes. Strong Connectional Intelligence within a team strengthens workplace morale and productivity by impacting four key attributes of high-performance cultures: Value Visibly – People perform better when they know their contributions matter. Leaders who highlight strengths, acknowledge effort, and celebrate progress create a culture where great work becomes contagious. Communicate Carefully – In an age of nonstop messages, clarity is a competitive advantage. Thoughtful communication reduces confusion, prevents conflict, and ensures that everyone moves forward with shared understanding. Collaborate Confidently – Connectional Intelligence flourishes when people feel empowered to contribute. Confident collaboration means inviting diverse perspectives, leveraging individual superpowers, and creating space for smart problem-solving. Trust Totally – Trust is the anchor of all high-performing teams. When leaders show reliability, transparency, and empathy, people take risks, share ideas, and stay aligned toward common goals. Connectional Intelligence helps teams innovate faster, break down silos, and accomplish what truly matters. Want to learn more? Visit Erica Dhawan’s website to explore her full body of work and deepen your understanding of Connectional Intelligence.