Accountability is Essential for Success
Cathie Leimbach • September 27, 2022
The success of a group relies on high performance from every individual. An important leadership responsibility is positioning the organization and its people for success by helping everyone do their job well. This requires holding people accountable to meeting expectations by communicating clearly and supporting them to be effective.
3 Benefits of Holding Others Accountable
- Greater Clarity of Purpose – When people are clear about the purpose of their work and buy-in to the value the organization provides to society, they have more passion for their job.
- Improved Performance – When people are clear about what is expected of them and know that their work is important enough to be noticed by their supervisor and peers, they are more motivated to do their best.
- Better Team Dynamics – When there is mutual accountability with the leaders fulfilling their responsibilities and all team members working to fulfill theirs, there is a sense of belonging that inspires collaboration and high achievement.
5 Tips for Holding Others Accountable
- Hold Yourself Accountable – Be a visible role model. Follow company rules. Communicate your priorities and achievements to your staff. Keep your promises to them.
- Make Expectations Clear – What do you want each person to achieve at work? What are the standards required for a healthy workplace culture?
- Set Manageable Goals – Be specific about the quantity and quality of results your staff members are expected to achieve each day or week. Provide them with the training and the tools they need to do their work well.
- Offer Constructive Feedback – When a staff member is struggling or underperforming help them to improve. Be curious about what is hindering good performance and provide them support to overcome their challenges. Equip them for success. If they are a right-fit employee for your company but not for their current role, find them a right-fit position.
- Implement Consequences When Necessary – If despite sincere and relevant training and support have been provided to an individual and they are still underperforming, negative consequences will be necessary. Dismissing a wrong-fit employee after offering help to overcome their performance gaps sends the message to others that you really do notice the difference between poor and good performers.
Clear and supportive accountability yields high morale and productivity for personal and organizational success.
Having strong core values is like giving your company a compass. These values guide decisions, shape culture, and help everyone work toward the same goals. When employees connect with these values, both they and the company benefit in many ways. First, core values create a sense of unity. When everyone follows the same principles, teamwork becomes easier. People understand what matters and why certain choices are made. This shared understanding builds trust among coworkers. Core values also make decision-making simpler. When facing tough choices, employees can ask, "Does this align with our values?" This creates consistency across the organization and helps avoid confusion. For employees, connecting with company values brings greater job satisfaction. Working for an organization whose principles match your own feels meaningful. You're not just earning a paycheck—you're contributing to something you believe in. If your organization doesn’t have core values, or you have values on paper that are no longer relevant, click here for a tool to help you identify values that express your business principles. Companies with clear values tend to attract people who naturally fit their culture. This leads to stronger teams, less turnover, and better performance. When new hires already share your values, they adapt more quickly and stay longer. Finally, strong core values build customer trust. When a company consistently lives its values, people notice. This authenticity creates loyalty that advertising alone cannot buy.
Ever wonder why some companies consistently outperform their competitors? According to Ram Charan's "Leaders at All Levels," the secret often lies in their approach to leadership development. Think about it: when organizations invest in developing leaders at every level, they're not just checking a box for HR—they're directly fueling their economic engine. Charan says that leadership talent is actually the biggest constraint on business growth worldwide. Too many companies treat leadership development as a nice-to-have program rather than a strategic necessity. But those who get it right create a continuous chain reaction of leadership excellence throughout their organization, resulting in measurable business advantages. The most successful companies don't just develop executives at the top. They identify potential leaders early, move them through increasingly challenging assignments, and ensure they gain the necessary skills to drive performance at every level. In today's competitive landscape, your leadership pipeline isn't just about succession planning—it's about creating the sustainable competitive advantage that drives superior business results and economic performance right now.