Choosing Your Next Leader

Cathie Leimbach • May 21, 2024

Selecting quality leaders is crucial as their primary role is to make others better. Effective leaders are those who collaborate well, fostering a team environment where everyone thrives. High emotional intelligence (EQ) is essential, enabling leaders to understand and manage their own emotions while effectively navigating the emotions of others. Self-awareness is another key trait, allowing leaders to recognize their strengths and weaknesses and seek continuous improvement.



Empathy is vital, as it helps leaders connect with their team on a personal level, fostering trust and loyalty. Integrity ensures leaders are honest and transparent, building a foundation of trust. Lastly, humility allows leaders to acknowledge their limitations and value the contributions of others. By embodying these qualities, leaders not only drive success but also cultivate an environment where everyone is empowered to excel.

By Cathie Leimbach July 28, 2026
From uncertainty to confident, supportive leadership conversations
By Cathie Leimbach July 21, 2026
There was a time when many employees expected to spend most of their careers with one organization. Job security, pensions, and long-term loyalty often kept people in the same company for decades. Today's workforce thinks differently. Millennials and Gen Z expect to build careers—not necessarily with one employer. If they don't see opportunities to learn, grow, contribute, and advance, they'll find them somewhere else. Research consistently shows that younger employees are looking for more than a paycheck. They want managers they trust, meaningful work, opportunities to develop, flexibility when possible, and a workplace where they feel respected, supported, and heard. Gallup reports that 87% of Millennials say professional development is important to their job satisfaction. Combined with growing expectations for work-life balance and a positive workplace culture, it's no surprise that organizations relying primarily on compensation to retain employees continue to struggle with turnover. The encouraging news is that leaders influence most of what keeps people engaged.  Managers who hold meaningful conversations, clarify expectations, recognize contributions, coach for growth, and genuinely care about their employees create workplaces where people want to stay. They build trust, strengthen engagement, and help employees grow, succeed, and see a future with the organization. Today's retention isn't driven by job security or loyalty alone. It's driven by a workplace experience where employees are growing, supported by leaders they trust, and confident their contributions matter. Download our Retention Conversation Guide to discover practical ways to strengthen trust, engagement, and retention—one leadership conversation at a time. Conversation is where leadership happens.