Disagreement - A Sign of a Healthy Team

Cathie Leimbach • September 13, 2022

“Conflict is the natural result of talented, driven people bumping into one another,” says Todd Henry.

When we think about how to achieve our goals and overcome our obstacles, we usually come up with great ideas that could work for us. Our teammates, however, are different people with different experiences, personalities, and strengths which position them to suggest different approaches. 

Many leaders and team members are proud to declare that they don’t have any conflicts or disagreements at work. However, this isn’t really something to be proud of. It is a sign that the workplace may not be an emotionally safe place to share one’s ideas or the team members aren’t independent thinkers.

Here are a few common unhealthy realities in organizations that don’t experience conflict.

  • There is no accountability to achieving priorities, so there is no push for quality work.
  • Nobody cares about the mission of the organization, so there is no passion about how the work gets done.
  • Leaders hire improperly so employees often lack the competence to have independent ideas or the confidence to share them.  

In an emotionally safe environment with right-fit hires and right-seat assignments, team members often share diverse ideas. This can frequently lead to discord. Here are some tips for managing the discord in a healthy, respectful manner.

  • Argue over ideas, not people or personalities. Keep your conversation focused on the topic at hand, not on perceived characteristics of the people involved.
  • Make sure you are clear what the conflict is – that you are talking about the same primary issue. 
  • Look for the good points in each other’s perspectives. Listen to each other and ask questions to fully understand where they are coming from. Find common ground before addressing your differences.

 What is one aspect of healthy conflict management that you can implement in your workplace? 

4 Leadership Behaviors That Drive Trust, Performance, and Accountability

By Cathie Leimbach • March 31, 2026
Most leaders don’t struggle because they lack knowledge. They struggle because leadership opportunities show up in daily conversations —and those moments are easy to miss. The difference between average and high-performing teams often comes down to four leadership behaviors: 1. Build Trust Through Everyday Conversations Trust is built in small moments. Listen to concerns Ask thoughtful questions Follow through Address issues quickly and respectfully 🤝 Trust grows through consistent, everyday conversations. 2. Reinforce What Good Looks Like People repeat what gets recognized. Be specific: “I appreciated how you handled that client issue quickly—that made a difference.” 🔒 Clarity + recognition = stronger performance. 3. Address Problems Early—Kindly and Clearly Avoiding issues creates bigger ones. Keep it simple: What was expected? What happened? What needs to change? 👥 Clear, timely conversations reduce drama and improve results. 4. Support People So They Can Succeed Your role is to help your team succeed. Clarify priorities Remove obstacles Provide resources Coach progress 🔍 When people have clarity and support, performance follows. The Real Lever: Conversations None of this requires new systems. It happens in everyday interactions— 1:1s, quick check-ins, and follow-ups. Better conversations → better results. Quick Reflection Which one would make the biggest difference for you right now? Build trust Reinforce performance Address problems early Support success 👉 Join our next 60-minute Leadership Conversation – Inspiring Employee Performance on Monday, April 6, at 3:00 pm ET. Not a webinar. A working session with other leaders looking at what’s actually happening on their teams—and how small shifts in daily conversations change performance fast. If you're curious what even a 10% shift in consistency could look like for your team… this is a good place to start.

Three Small Shifts That Change Everything

By Cathie Leimbach • March 24, 2026
You don’t need to make big changes in your leadership practices to get better results. Often, it’s small shifts in everyday leadership conversations that quietly change how work gets done. Here are three that work:  1. Make priorities clear Start meetings by stating current priorities. That creates focus right away and helps conversations stay on topic. 2. Ask instead of solve Instead of answering an employee’s questions, ask, “What are your suggestions?” Such questions encourage employee thinking and stronger follow-through. 3. Hold short monthly one-on-one check-ins Meeting with each employee one-on-one allows the regular review of goals, progress, and obstacles. These short conversations surface issues early and keep everyone aligned. These small habits keep teams steady and focused. Your challenge this month: Pick one shift and try it. Notice what changes in clarity, buy-in, or accountability. Sometimes the difference between teams that struggle and teams that move smoothly comes down to a few simple leadership conversations happening consistently. 👉 Join our 60-minute Leadership Conversation on March 30th at 3:00 PM to see how small shifts in everyday leadership conversations can quickly improve clarity, ownership, and results.