Engaging Everyone in Meetings
January 17, 2023
The universal purposes of meetings are to share information and make decisions. The best decision-making meetings engage all attendees in the discussion. Yet, attendees sometimes offer so many ideas there is no time left to make a decision. Or, the push to make a decision quickly doesn’t offer space for the sharing of relevant information. If you are wondering how your next meeting can address both aspects of an effective meeting, read on.
- Be clear on the purpose of the meeting by precisely stating what you want to achieve by the end.
- Then, divide the attendees into groups of 2 to 4 and give them a specific task. For example, ‘List 5 benefits of the merger we are considering” or ‘List 3 program ideas for our monthly meetings”.
- Ask the small group members to list their ideas on a flipchart in large print. Post them at the front of the room.
- Ask the participants to identify ideas that appear on multiple flipcharts and list the themes on a summary flipchart.
- Now that everyone has thought about the topic at hand, shared their ideas, and heard diverse input, dig a little deeper. Encourage whole room discussion by asking open-ended questions such as “What value will this idea add to the project?” or “How can we access these resources”.
- After there has been some discussion around each theme on the summary flipchart, ask “What questions or concerns haven’t been addressed yet?”
- Now attendees are likely ready for a vote or a consensus decision.
Since all meeting attendees have been involved and informed, they are more likely to buy-in to the decision and support its implementation. Engaging meetings are a great success for the organization and the team members!
An empty workstation gets your attention. What caused it should keep your attention. When attendance becomes a problem, the first response is often to review the policy, document the absence, or find someone to cover the shift. Those things may be necessary. But they don't tell you why the problem is happening. A conversation might. Instead of starting with “Why do you keep calling off?” try “I've noticed you've missed several days recently. What’s going on?” Then listen. You may hear about something outside of work. But you may also discover frustration with a supervisor, conflict with a coworker, unclear expectations, scheduling difficulties, or an employee who no longer feels valued. Understanding the reason doesn't mean ignoring attendance expectations. It means you know what you're actually dealing with. Also, look for patterns. Is absenteeism higher on one shift? In one department? Under one supervisor? Did it increase after a schedule or leadership change? Those patterns may tell you where another conversation needs to happen. Most importantly, don't wait until attendance becomes a disciplinary issue to start talking. Check in with employees. Ask what's making their work harder. Ask what they need from their supervisor. And when someone raises a concern or makes a suggestion, be sure to tell them what action you are taking or why their idea won’t be implemented. The goal isn't to eliminate accountability. It's to address problems before accountability is the only conversation left. Conversation is Where Leadership Happens™ You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on September 21. Gain insights from Cathie Leimbach and other attendees. Register here for the FREE Workplace Conversations Clinic
Absenteeism is expensive. Every unexpected absence costs more than a day's wages. Someone else may need to work overtime. Priorities get reshuffled, service slows, projects fall behind, and customers notice. Before long, absenteeism starts taking money right out of your pocket. That's why many organizations turn to attendance policies, incentives, disciplinary action, or tighter oversight. But what if those approaches are addressing the symptom rather than what's really going on? Most people don't wake up one morning and suddenly decide they don't care about their work. Disengagement usually happens gradually. People stop sharing ideas. They stop feeling heard. They begin doing only what's required. Eventually, some stop showing up. By the time absenteeism is brought to your attention, the real issue may have been growing for weeks—or even months. If absenteeism has become a recurring challenge, don't just ask, "How do we reduce call-offs?" Instead, ask "What happened before people stopped wanting to show up?" That question may lead you somewhere an attendance report never will—and may ultimately save far more than overtime costs. Attendance problems. Accountability. Difficult conversations. Team conflict. Every leader faces workplace people challenges, and few have been taught exactly what to do when they arise. Talking through your challenges with others can be helpful. Ask questions of your network. Get some ideas online. Sometimes another perspective is exactly what you need to see the situation differently. You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on August 17. Gain insights from Cathie Leimbach and other attendees as you explore practical ways to handle the situations you're facing. Register here for the FREE Workplace Conversations Clinic
