Is the ROI of Remote and Hybrid Work Options Worth the Effort?

Cathie Leimbach • January 30, 2024

Studies show that many hybrid and remote workers are more engaged with their work and are happier with their life than when they worked at company facilities. Yet, the need to support hybrid and remote workers with intentional strategies for communication, collaboration, and relationship building and the challenges in setting effective policies around work location are contributing to increased stress at work.


52% of employees report experiencing ‘a lot of stress at work yesterday’. Since this leads to poor wellbeing, productivity, and longevity, it is important that we address significant workplace stressors. However, work location is not the most critical stressor.  

Let’s remember that one of the common reasons for employees quitting or choosing to work remotely is to get away from a bad boss. Gallup’s research indicates that ‘how employees are managed has about four times as much influence on employee engagement and wellbeing as their work location’.   


Today, there is a downward trend in employees’ sense of connection with their organization’s mission and purpose. When employees don’t have faith in their leaders, they lose faith in the organization’s potential to offer them a future. Only 23% of U.S. employees strongly agree that they trust the leadership in their workplace. Yet, when leaders communicate clearly, lead and support change, and inspire confidence in the future, 95% of employees report fully trusting their leaders.

It is pretty clear that gaining employees’ trust by leading effectively is a much bigger concern than work location! Yet, few organizations invest in training people leaders in effective people management practices. Why are many sweeping this elephant under the carpet? 

·       Perhaps the hard task of changing one’s leadership approach is too daunting.

·       Maybe the challenge of measuring the benefits of investing in soft skill training doesn’t meet their return-on-investment criteria.

·       It could be that they don’t know what practices are effective, so they don’t know where to start with training.


Although it isn’t well known yet, there is very good news in the leadership development arena. There is a solution to these dilemmas! The developers of a program called Conversational Management digested a lot of credible research on management practices. They studied the intersection of these research findings and developed a very impactful, interactive training program which guides leaders in becoming effective people managers. At least one company has documented a 20-fold return on its training investment.

And they offer an easy try-before-you-buy opportunity! To learn more, participate in the first module of Conversational Management by registering for the next Zoom Test Drive. I look forward to seeing you there!

By Cathie Leimbach November 10, 2025
In most organizations, the instinct is to add —more goals, more projects, more meetings. But as Juliet Funt, founder of the Juliet Funt Group, teaches in her Strategic Choice process, real leadership strength lies in deciding what to stop doing . Strategic Choice is the intentional narrowing of priorities—cutting away the clutter so teams can focus on what truly drives results. It’s a disciplined act of letting go: saying no to good ideas so there’s room for the great ones. Funt’s approach challenges leaders to pause, think, and create the mental and operational space their people need to perform at their best. By removing unnecessary tasks and misplaced effort, leaders make room for precision, innovation, and real thinking time. This isn’t about doing less—it’s about doing what matters most. When businesses adopt this mindset, they replace overwhelm with clarity and regain control of their time, energy, and outcomes. For small to mid-sized companies, embracing Strategic Choice can transform busyness into focus—and that focus is where sustainable growth begins. Want a quick visual overview? View Strategic Choice: Making Room for What Matters to see how this process helps leaders focus on what truly drives results.
By Cathie Leimbach November 4, 2025
Hey team leaders! Ever wonder why some companies soar while others stumble? Patrick Lencioni's bestseller, The Five Dysfunctions of a Team , nails it: workplace dysfunctions such as no trust, fear of conflict, lack of commitment, avoiding accountability, and ignoring results lead to mediocre performance at best. But here's the good news—smart leadership development changes the game! Start with building trust . Train leaders to open up and be vulnerable. Teams bond, ideas flow, and costly mistakes drop. Next, embrace healthy conflict . Teach team leaders to make it safe for team members to share the pros and cons of current or new ways of doing things. This helps everyone understand different perspectives. Then, drive commitment . Leaders who clarify goals, ask everyone to share their level of buy-in, and address their concerns get everyone bought in. People focus on high value work and get more done. . Hold folks accountable through coaching. Leaders learn to give kind, direct feedback by praising good work and calmly providing more training as needed. Turnover plummets and the quality and quantity of work improves. Finally, focus on results . Be clear on expectations. Keep score by monitoring progress weekly or daily. Acknowledge team wins when the goals are met. Winning sports teams pay attention to these Five Behaviors of a Team. How would a World Series winner have been determined this week without trust among the players and coaches, openness to tough coaching, the whole team working together, players focusing on their specific positions, and getting players around the bases to get the top score? Every workplace can benefit from these team behaviors as well. Lencioni's research proves it: Companies who prepare their leaders to overcome these 5 common workplace dysfunctions, improve the culture and see huge financial gains. Invest in your leaders today. Your bottom line will thank you! Click here to learn more about the painful cost of team dysfunction.