Leveraging Individual Strengths for Team Success

Cathie Leimbach • November 13, 2021

Win/Win/Win situations are the reality in healthy workplaces. Individuals, teams, and the organization are all successful. Individuals are engaged and morale is high. Trust within the team is strong and team goals are achieved. The organization is serving its mission and reaching its targets.


However, such success isn’t magic. It requires clarity and collaboration on everyone’s part. The organization needs to set growth-oriented yet realistic goals and allocate adequate resources. Each team requires clear goals that support the organization’s success and appropriate resources.  Then, team leaders have the task of determining how to engage their people and apply their resources to achieve the expected results.  Also, individual employees have the responsibility to fulfill their role. To achieve individual, team, and organizational success, good communication and strong collaboration are essential at all levels.


First, let’s look at the benefits of leveraging employee strengths to achieve team and organizational goals. Recent global research by Gallup found that when employees are regularly using their strengths at work, the organization experiences:

  • an increase in engaged employees by 9%-15%
  • a decrease in turnover by 6% to 16% in low-turnover organizations and 26% to 72% in high-turnover organizations
  • an increase in profit by 14% to 29%

 

Second, let’s look at the challenges of leveraging employee strengths:

  • Some employees may not be particularly strong in the skills required to complete the work of their current team or the organization as a whole. Or, their strengths may only add value a few hours per day or week.
  • The organization or team leader may not be interested in knowing and considering the strengths of each employee.
  • Most jobs include essential tasks that everyone must do, regardless of their strengths or interests. Seldom is it practical for employees to be using their strengths every hour of the day. 
  • When an employee’s strengths don’t contribute to achieving their employer’s long-term results or current priorities, it is necessary for them to complete whatever tasks are assigned to them.
  • If the employee’s strengths and preferences don’t match the needs of their current team, they are likely in a wrong-fit position. It’s time to explore if there are right-fit opportunities elsewhere within the organization. If not, then leveraging their strengths likely requires a job search to find a better-fit position.


Third, when the team leader wishes to leverage the strengths and preferences within his team, effectively redistributing the work requires a focus on achieving team results as well as buy-in from all team members. During a collaborative team meeting, discuss the team’s tasks, understand each member’s strengths and preferences, and match strengths to tasks as much as possible. This usually results in everyone’s strengths being better utilized, increased morale, greater job satisfaction. 


Leveraging individual strengths for team success is both desirable and achievable. How strong is your organization in this area? What step could you take this week towards leveraging workplace strengths? 

By Cathie Leimbach May 19, 2026
Many organizations assume their biggest challenges are rapidly changing technology, customer retention, and employee initiative. But quite often, the root cause is people leadership problems. That’s one reason The Imperfect CEO by Jim Brown is so timely. Releasing today, May 19, the book explores how leaders build healthier organizations not by pretending to have all the answers, but by creating cultures grounded in trust, clarity, accountability, and meaningful conversations. Brian Besanceney, Chair, Board of Orlando Health, Inc., described the book this way: “Through vivid stories, real-world examples, and a model grounded in collaborative culture, Jim Brown gives leaders permission to wrestle honestly with the generational divides, misaligned targets, and cultural fractures that can too often sabotage high-potential organizations.” Greg Apple, CEO of Amgine.ai, connected the book to leadership beyond business alone: “In a fast-moving company, culture is everything. Jim Brown’s principles have helped our team lead with greater clarity and alignment. The Imperfect CEO distills those lessons brilliantly. Every leader should read it.” What stands out to me is how closely this book aligns with the principles behind Conversational Management. Healthy cultures are rarely built through policies alone. They are built through the quality of everyday leadership conversations — how expectations are clarified, how accountability is handled, how feedback is delivered, and how trust is strengthened over time. That’s why leadership development cannot stay theoretical. Culture changes conversation by conversation.  The Imperfect CEO is an easy-to-read business fable that illustrates common people leadership challenges and provides suggestions for overcoming them. Order your copy today and start building healthier leadership conversations inside your organization.
By Cathie Leimbach May 12, 2026
Chick-fil-A restaurants often receive far more job applications than they have openings. This is not luck. It is leadership. People apply where they believe they will be treated well. At Chick-fil-A, employees experience respectful communication, clear expectations, and leaders who support their success. That reputation spreads quickly through word of mouth. Leaders in these restaurants do simple things well. They ask questions before they assume. They listen to employees. They provide encouragement and clear direction. They notice good work and address problems in a helpful way. As a result, employees feel valued. They enjoy coming to work. They tell others. That is what attracts more applicants. Many organizations focus only on hiring. Strong organizations focus on how people are treated after they are hired. When leaders create a workplace where people feel respected, supported, and clear on what success looks like, something powerful happens: People stay. People perform. And more people want to join. This is what leadership really is. Would you like to see several leadership and culture practices Chick-fil-A uses to attract and keep quality employees? Click here to view: How Chick-fil-A Attracts Quality Applicants