Why Great Leaders Are Worth Every Penny

Cathie Leimbach • July 8, 2025

Based on research by Boris Groysberg, Harvard Business School

When it comes to business success, leadership matters more than you might think. Harvard researcher Boris Groysberg studied top companies and found that leadership talent has a major impact on the bottom line. The best leaders don’t just manage teams—they drive profits, boost performance, and shape strong workplace cultures.


One approach that stands out is conversational leadership—leaders who listen well, ask thoughtful questions, and encourage open dialogue. Groysberg’s research shows that this kind of communication builds trust, keeps employees engaged, and leads to smarter, faster decision-making.


Companies that invest in leadership development—especially in communication skills—see better results across the board. Skilled leaders create high-performing teams and help people do their best work.


On the flip side, poor leadership can be expensive. It leads to high turnover, low morale, and missed business opportunities. Real life case studies show that the improvement in the annual bottom line can range from 4 to 20 times the cost of Conversational Management training.


The takeaway? Leadership isn’t just a soft skill—it’s a business strategy. Want better results? Start by building better leaders—and better conversations.

By Cathie Leimbach November 25, 2025
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