8 Tips to Empower and Encourage Your Employees
Cathie Leimbach • May 25, 2021
Do you sometimes think that your employees are doing less than you would like? You might be feeling that they are simply “showing up,” clocking in at 9:00 and out at 5:00. You would like your team to show more initiative and are uncertain how to make that happen.
Empowering your employees to be innovative, take action, and solve problems. Creating a culture where each employee is engaged and invested in doing good work helps your company’s bottom line and increases employee retention.
When employees are encouraged to take the initiative, the benefits extend far beyond the individuals. The entire team is newly motivated to work collaboratively. In addition, the spark that comes from empowering employees creates the space for some excellent work to be done. Here are some tips for creating an empowered culture.
- Delegate to develop your employees. It is easy to delegate the tactical assignments you would prefer not to be doing. Having meaningful two-way conversations with each employee, you can determine what their specific talents and interests are. Mindfully delegating responsibilities that will help them develop their abilities frees up your time and makes them stronger contributors.
- Set clear expectations. Communicate where your employees are free to act. Rather than micromanaging, permit your employees to make decisions while ensuring their choices align with company goals.
- Give your employees autonomy over their assignments. For example, it’s okay if an employee doesn’t get from point A to point B using the same means you would use. (I know, we always think our way is the best!) Empowering employees means letting them figure out, with support, how to get the results.
- Make sure your employees have the right resources. Creating a new culture takes time. Often, when you start working to empower your employees, they will still be coming to you to get answers. So instead of quickly providing the answers, offer tools, provide resources, and be a sounding board for ideas.
- Give specific, constructive feedback. Telling an employee that they did a “good job” doesn’t help them learn what they should continue to do in the future. Instead, catching them doing things right and telling them where they are succeeding helps them to continue to develop those skills.
- Accept ideas and input. Some of the best ideas come from the people doing the work. Involve your employees as much as possible in decision-making and goal setting. Not only does it help empower employees, but you are also likely to receive some value-adding ideas.
- See “mistakes” as opportunities to learn, not failure. Nothing shuts down employee initiative faster than creating a culture where everyone fears getting ‘in trouble” for making a mistake. Instead of the blame game, treat mistakes as a great learning experience for future improvement.
- Recognize employees for their hard work. Studies show that almost 65% of employees who are routinely appreciated are unlikely to look for a new job within the next six months. In addition, 40% of employees report putting more effort into their position if they are routinely recognized. It will also encourage them to continue being innovative, take action, and solve problems.
Creating a culture of empowered employees means you get your “dream team” of knowledgeable professionals who take the initiative and use their skills to help the company. Sounds pretty good, right?
Artificial Intelligence is becoming a powerful workplace tool. It can summarize information, analyze data, draft content, and generate ideas in seconds. But there is a growing risk leaders need to recognize: AI can sound convincing even when it is wrong. In an article by Erica Dhawan, she describes a legal case where attorneys used ChatGPT to help prepare a court filing. The brief looked professional, the reasoning seemed logical, and the citations appeared legitimate. There was only one problem: several of the cited cases did not exist. The AI had fabricated them. The danger wasn't carelessness. It was trust. Because the information was presented clearly, confidently, and professionally, nobody stopped to question it. Psychologists call this the "fluency heuristic"—our tendency to assume information is accurate when it is easy to process and sounds credible. As leaders, we cannot allow polished answers to replace critical thinking. When you find yourself thinking, "This is too good to be true," put your brain in gear. Dig deeper. Investigate. Verify the facts. Ask what assumptions were made, what information might be missing, and what evidence supports the conclusion. AI can be an incredible assistant. It should never become a substitute for judgment. The smooth answer is not always the wrong one—but it is often the one that deserves the most scrutiny. Before You Act, Verify. The biggest risk with AI isn't bad information. It's believable information that's wrong. That's why we created the AI Verification Checklist for Leaders —a simple 5-minute tool designed to help leaders challenge assumptions, identify missing information, verify conclusions, and make better decisions before acting on AI-generated recommendations. Download the free AI Verification Checklist for Leaders and start asking better questions before making important decisions.
Most leaders want better performance. They want employees who take ownership, solve problems, adapt to change, and consistently deliver results. Yet Gallup reports that only 31% of employees are engaged at work. That means nearly 7 out of 10 employees are not fully applying their talents, effort, and initiative to their roles. The question leaders should be asking isn't simply: "Why aren't employees performing?" It's: "Are we developing people to perform at their best?" Gallup's latest research suggests many organizations may be falling behind. Nearly 6 in 10 CHROs say employee development is one of the areas where their organization struggles most. At the same time, fewer than half of U.S. employees have participated in training or education to build new skills for their current job. That gap creates risk. As AI, technology, customer expectations, and job responsibilities continue to evolve, employees cannot meet changing expectations with outdated skills. The impact is especially significant among high performers. Gallup found that organizations providing fewer development opportunities are more likely to lose their best people. The good news is that development doesn't require expensive programs or lengthy workshops. It starts with leaders who consistently: • Connect strengths to daily work • Clarify expectations • Provide meaningful feedback • Coach performance • Hold growth-focused conversations One of the most effective ways leaders can support employee development is through regular 1-on-1 meetings with each direct report. These conversations create opportunities to coach, remove obstacles, align priorities, and discuss growth before problems become bigger issues. For practical ideas, read our resource: 5 Factors in Successful 1-on-1s . Organizations that thrive won't simply expect more from employees. They'll develop people so they can contribute more. Because when employees grow, performance grows with them.