Compassion Increases Trust

Cathie Leimbach • July 19, 2022

“People put faith in those who care beyond themselves,” says David Horsager. “And feeling cared for increases trust.”


Imagine a working environment where professional relationships are built on a base of mutual trust and respect. Such workplaces are compassionate, and in turn, happier.


Compassion is a process involving the ability to be aware of, feel, or perceive another human’s pain and to be with them or take action to relieve their suffering.


Meysam Poorkavoos believes there are three main problems that organizations have which impede showing compassion in the workplace.


1.       Their workplace lacks an open culture where employees are comfortable sharing their issues and problems.

2.      Managers aren’t really interested in people. They focus on outcomes without caring about the people who achieve them.

3.      Policies and procedures tend to get in the way so people don’t see when staff need support.


Poorkavoos suggests 7 tips for increasing compassion and trust in the workplace.


1.      Get to know your colleagues better. Ask them about their life.

2.      Offer to help a co-worker when they are struggling with something that you are strong at.

3.      Notice a colleague’s mental well-being and ask how you can help them.

4.      Praise employees in front of others to show appreciation for their good work.

5.      Be a kind, supportive leader or manager by encouraging them and offering flexibility.

6.      Encourage constructive criticism to help colleagues be more effective at work.

7.      Start with self-compassion by giving yourself slack when you have a bad day.


We are all human. We are emotional beings. Let’s help everyone in our workplace feel that they matter as an individual and as an employee. Increase workplace trust and happiness by being compassionate with your colleagues and yourself.

 

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Having strong core values is like giving your company a compass. These values guide decisions, shape culture, and help everyone work toward the same goals. When employees connect with these values, both they and the company benefit in many ways. First, core values create a sense of unity. When everyone follows the same principles, teamwork becomes easier. People understand what matters and why certain choices are made. This shared understanding builds trust among coworkers. Core values also make decision-making simpler. When facing tough choices, employees can ask, "Does this align with our values?" This creates consistency across the organization and helps avoid confusion. For employees, connecting with company values brings greater job satisfaction. Working for an organization whose principles match your own feels meaningful. You're not just earning a paycheck—you're contributing to something you believe in. If your organization doesn’t have core values, or you have values on paper that are no longer relevant, click here for a tool to help you identify values that express your business principles. Companies with clear values tend to attract people who naturally fit their culture. This leads to stronger teams, less turnover, and better performance. When new hires already share your values, they adapt more quickly and stay longer.  Finally, strong core values build customer trust. When a company consistently lives its values, people notice. This authenticity creates loyalty that advertising alone cannot buy.
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