Contribution Expands Trust

Cathie Leimbach • August 30, 2022

“Few things build trust quicker than actual results,” says David Horsager. “At the end of the day, people need to see outcomes. You can have compassion and character, but without the results you promised, people won’t trust you. Be a contributor who delivers real results.”

People trust those who make a difference for the organization. When anyone focuses on achieving stated mission and goals, they are making a meaningful contribution. This includes doing their own work well and supporting others to be successful.

Let’s look at four characteristics which many highly-rated contributors have in common.


1 - Ability to Plan and Organize Their Work

Contributors:

  • Manage their time and others’ time well
  • Handle multiple demands and deadlines
  • Monitor their progress without much oversight

 

2 - Strong Interpersonal Communication

Contributors:

  • Articulate their thoughts clearly
  • Ensure they are understood and understand others
  • Share helpful information with others

 

3 - Effective at Collaboration

Contributors:

  • Maintain cooperative work relationships with others
  • Assist others in the completion of their tasks to support group goals
  • Collaborate during meetings and in informal settings

 

4 - Ability to Deliver Consistent Results

Contributors:

  • Are dependable
  • Work on the right tasks to ensure they achieve priority results
  • Take personal responsibility for achieving outcomes


Interpersonal skills as well as effectively planning and completing work are essential characteristics of top contributors. Those who develop these skills and regularly focus on fulfilling their responsibilities will be acknowledged as valuable contributors. In turn, they will be trusted and respected by their colleagues.

Which of these four important characteristics are strengths for you? Which could be your next growth area? What is one change you could make in these areas to increase your workplace contribution, increasing the level of trust others have in you? 

By Cathie Leimbach April 28, 2026
Most CEOs don’t wake up worrying about culture. They’re focused on growth, margins, execution. But culture quietly determines all three. Because when people feel disconnected, something subtle happens: Execution slows Ownership drops Problems surface later—and cost more Nearly a third of employees describe their workplace as isolated or impersonal. That’s not just a morale issue. That’s an execution risk . And employees don’t “love” a company because of perks. They stay committed when they feel valued. When that’s missing: Effort becomes transactional Communication becomes minimal Discretionary effort disappears The data is clear—when employees feel valued: Attendance improves Conflict decreases Productivity rises This is where many organizations misfire. They try to fix culture with initiatives. But culture is shaped in daily leadership interactions —not programs. And most leaders haven’t been trained to have regular meaningful conversations. They have been promoted to people leadership positions yet not prepared for their new roles. When untrained leaders don’t get topnotch results, it’s not due to a gap in effort or potential. It’s due to a current gap in ability. What can you do about it? Where might your workplace culture be quietly affecting execution—even if performance still “looks okay”? 👉 Join our next 45-minute Leadership Conversation— Workforce Challenges . This is not a one-way webinar. We’ll explore how culture impacts performance—and what leaders can actually do about it.
By Cathie Leimbach April 21, 2026
Most leaders don’t struggle because they don’t care. They struggle because the root causes of disengagement are easy to miss. Right now, many employees are emotionally detached from their workplaces—and a majority are still watching for their next opportunity. But this isn’t about perks or pay. It’s about something more foundational. Less than half of employees clearly know what’s expected of them. Even fewer feel encouraged to grow, connected to purpose, or heard at work. Those aren’t surface issues. They’re leadership gaps. And they show up in everyday conversations. Engagement is built—or broken—through how leaders communicate expectations, opportunities, purpose, and voice. For example: When expectations aren’t clear, people guess and stay busy—and performance suffers. When employees don’t see how their work matters, connection fades. When leaders don’t ask for employees’ perspectives, people disengage—even if they stay. These aren’t big system failures. They’re missed conversations. The good news? What causes detachment is also what fixes it. Where could clearer, more intentional leadership conversations reconnect your team? Look at your last two workplace culture or employee engagement surveys. What do they show about how well your leaders meet employee needs? Where are leaders falling short? How do these strengths and gaps affect your bottom line? How long are you willing to accept the underperformance that follows?  Your Next Step: Click here to book a free conversation with Cathie Leimbach about discovering and/or closing leadership gaps in your organization.