Create Clarity

Cathie Leimbach • April 8, 2020
five hands clasped in a circle

In Patrick Lencioni’s book, The Advantage , he outlines four disciplines of leading a healthy, successful organization or team. Team leaders who are intentional about leading in this disciplined manner will build teams who reach their goals and whose members experience job satisfaction.

Let’s look at the second discipline: Create Clarity.

Organizational and team leaders must be crystal clear about the group’s purpose, values, and workplace priorities. In Built to Last , Collins and Porras shared that when people grasp the purpose of the organization they are positioned to focus on the why of their work, and this leads to increased focus, commitment, and results.

If the leaders don’t agree on the purpose and priorities, how are the rest of the team members to be aligned? In The Four Disciplines of Execution by McChesney, Covey, and Huling, they share that when members of the senior management team are asked to list the organization’s top three priorities for the year it is fairly common for the lists to be completely different. If each manager is expressing different expectations to their downlines, it is little wonder that front-line employees are heading in different directions.

It takes time for the leadership team to Create Clarity , but without the leaders all being on the same page there are no common goals. And when team members aren’t heading in the same direction the organization’s efforts are disjointed, yielding mediocre results at best. Effective leaders do the difficult work of Creating Clarity to focus the organization and its resources, building a team that is positioned to achieve the organization’s goals.

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Making a Great First Impression: Avoid These 3 Common Mistakes

By Cathie Leimbach • July 15, 2025
According to research by Vanessa Van Edwards, who analyzed thousands of first encounters, your first impression happens before you even speak. People decide if they like, trust, or want to work with you the moment they first see you. Unfortunately, many of us unknowingly sabotage ourselves with what she calls the "triple threat" of first impression mistakes. The 3 Problems That Kill Your First Impression Problem 1: Making Yourself Small - When you tuck your arms close to your body and hunch your shoulders, you signal low confidence. Looking down at your phone while waiting creates the "universal defeat posture" – chin tucked, shoulders hunched, taking up minimal space. In simple terms, you look like a loser. Problem 2: Hiding Your Hands - Keeping your hands in pockets or out of sight creates subconscious distrust. People need to see your hands to feel safe around you. Problem 3: Avoiding Eye Contact - Direct eye contact triggers oxytocin, which builds trust and connection. Skip this in the first few seconds, and you miss a crucial bonding opportunity. How to Fix These Mistakes The solution is straightforward: keep your hands visible and expressive, stand tall with good posture to take up appropriate space, and make deliberate eye contact within the first few seconds of meeting someone. Master these three elements, and you'll create positive first impressions that open doors instead of closing them. For more detailed research findings and background on Van Edwards' extensive studies, check out Why Vanessa Van Edwards' First Impression Studies Matter .

Why Great Leaders Are Worth Every Penny

By Cathie Leimbach • July 8, 2025
Based on research by Boris Groysberg, Harvard Business School