Creating a Culture of Innovators

Cathie Leimbach • April 15, 2020

Carla Harris, Vice-Chairman and Managing Director of Morgan Stanley, intentionally serves her followers. At Leadercast 2019 she shared several of her success factors for being a servant leader. One of her leadership practices is creating a culture of innovation and a change-ready workforce.

Innovation means trying new ways of doing things. And new ways of doing things aren’t always successful. So, why should leaders encourage their people to try something new?

In the world around us there is constant change. If we don’t change to adapt to the changes around us, we will no longer be relevant. High performers who stick to the once-best-way of getting the job done will be surpassed by better ways discovered by innovators.

So why doesn’t everyone innovate? Why do many organizations and teams find themselves entrenched in a rut? Often, they are trapped in a culture of fear. They are criticized for trying something new because some resources were wasted or the results didn’t meet the goals. This is fair criticism if the unsuccessful trial becomes the norm. But when innovative ideas that improve the bottom line are adopted, organizations tend to flourish.

Since most people resist change, how can you inspire your team members to have an innovative mindset? Allow them to take risks and fail. Encourage your team members to approach challenges creatively by celebrating what was learned from failed attempts and by implementing the new ideas that yield enhanced results.

May your organization encourage and celebrate those who reach beyond the status quo.

Inspire your staff to explore, to innovate, and to make new discoveries!

By Cathie Leimbach July 15, 2025
According to research by Vanessa Van Edwards, who analyzed thousands of first encounters, your first impression happens before you even speak. People decide if they like, trust, or want to work with you the moment they first see you. Unfortunately, many of us unknowingly sabotage ourselves with what she calls the "triple threat" of first impression mistakes. The 3 Problems That Kill Your First Impression Problem 1: Making Yourself Small - When you tuck your arms close to your body and hunch your shoulders, you signal low confidence. Looking down at your phone while waiting creates the "universal defeat posture" – chin tucked, shoulders hunched, taking up minimal space. In simple terms, you look like a loser. Problem 2: Hiding Your Hands - Keeping your hands in pockets or out of sight creates subconscious distrust. People need to see your hands to feel safe around you. Problem 3: Avoiding Eye Contact - Direct eye contact triggers oxytocin, which builds trust and connection. Skip this in the first few seconds, and you miss a crucial bonding opportunity. How to Fix These Mistakes The solution is straightforward: keep your hands visible and expressive, stand tall with good posture to take up appropriate space, and make deliberate eye contact within the first few seconds of meeting someone. Master these three elements, and you'll create positive first impressions that open doors instead of closing them. For more detailed research findings and background on Van Edwards' extensive studies, check out Why Vanessa Van Edwards' First Impression Studies Matter .
By Cathie Leimbach July 8, 2025
Based on research by Boris Groysberg, Harvard Business School