Creating a Culture of Innovators

Cathie Leimbach • April 15, 2020

Carla Harris, Vice-Chairman and Managing Director of Morgan Stanley, intentionally serves her followers. At Leadercast 2019 she shared several of her success factors for being a servant leader. One of her leadership practices is creating a culture of innovation and a change-ready workforce.

Innovation means trying new ways of doing things. And new ways of doing things aren’t always successful. So, why should leaders encourage their people to try something new?

In the world around us there is constant change. If we don’t change to adapt to the changes around us, we will no longer be relevant. High performers who stick to the once-best-way of getting the job done will be surpassed by better ways discovered by innovators.

So why doesn’t everyone innovate? Why do many organizations and teams find themselves entrenched in a rut? Often, they are trapped in a culture of fear. They are criticized for trying something new because some resources were wasted or the results didn’t meet the goals. This is fair criticism if the unsuccessful trial becomes the norm. But when innovative ideas that improve the bottom line are adopted, organizations tend to flourish.

Since most people resist change, how can you inspire your team members to have an innovative mindset? Allow them to take risks and fail. Encourage your team members to approach challenges creatively by celebrating what was learned from failed attempts and by implementing the new ideas that yield enhanced results.

May your organization encourage and celebrate those who reach beyond the status quo.

Inspire your staff to explore, to innovate, and to make new discoveries!

The Culture Problem Most Leaders Don’t See—Until It Shows Up in Results

By Cathie Leimbach • April 28, 2026
Most CEOs don’t wake up worrying about culture. They’re focused on growth, margins, execution. But culture quietly determines all three. Because when people feel disconnected, something subtle happens: Execution slows Ownership drops Problems surface later—and cost more Nearly a third of employees describe their workplace as isolated or impersonal. That’s not just a morale issue. That’s an execution risk . And employees don’t “love” a company because of perks. They stay committed when they feel valued. When that’s missing: Effort becomes transactional Communication becomes minimal Discretionary effort disappears The data is clear—when employees feel valued: Attendance improves Conflict decreases Productivity rises This is where many organizations misfire. They try to fix culture with initiatives. But culture is shaped in daily leadership interactions —not programs. And most leaders haven’t been trained to have regular meaningful conversations. They have been promoted to people leadership positions yet not prepared for their new roles. When untrained leaders don’t get topnotch results, it’s not due to a gap in effort or potential. It’s due to a current gap in ability. What can you do about it? Where might your workplace culture be quietly affecting execution—even if performance still “looks okay”? 👉 Join our next 45-minute Leadership Conversation— Workforce Challenges . This is not a one-way webinar. We’ll explore how culture impacts performance—and what leaders can actually do about it.

What’s Really Driving Employee Detachment?

By Cathie Leimbach • April 21, 2026
Most leaders don’t struggle because they don’t care. They struggle because the root causes of disengagement are easy to miss. Right now, many employees are emotionally detached from their workplaces—and a majority are still watching for their next opportunity. But this isn’t about perks or pay. It’s about something more foundational. Less than half of employees clearly know what’s expected of them. Even fewer feel encouraged to grow, connected to purpose, or heard at work. Those aren’t surface issues. They’re leadership gaps. And they show up in everyday conversations. Engagement is built—or broken—through how leaders communicate expectations, opportunities, purpose, and voice. For example: When expectations aren’t clear, people guess and stay busy—and performance suffers. When employees don’t see how their work matters, connection fades. When leaders don’t ask for employees’ perspectives, people disengage—even if they stay. These aren’t big system failures. They’re missed conversations. The good news? What causes detachment is also what fixes it. Where could clearer, more intentional leadership conversations reconnect your team? Look at your last two workplace culture or employee engagement surveys. What do they show about how well your leaders meet employee needs? Where are leaders falling short? How do these strengths and gaps affect your bottom line? How long are you willing to accept the underperformance that follows?  Your Next Step: Click here to book a free conversation with Cathie Leimbach about discovering and/or closing leadership gaps in your organization.