How Appreciation Impacts Workplace Satisfaction & Retention

Cathie Leimbach • August 1, 2023

Human diversity is caused by many factors including genetics, environment, and life experiences. This wide range of human diversity affects many aspects of leading people including their response to receiving – or not receiving – appreciation at work. Recent Gallup research has found that the variability in people receiving appreciation is significantly correlated to the sense of fairness in the workplace, employee burnout, and turnover.


This article summarizes some of the differences between employees who feel they are receiving the right amount of recognition and those who don’t feel they are receiving the right amount. Many of the survey respondents indicated that the right amount of recognition is receiving positive feedback at least a few times a week from colleagues – supervisors and/or other coworkers.

First, let’s look at the feeling of being treated fairly at work, a factor that greatly impacts the workplace culture, morale, and productivity. Those who feel they receive the right amount of recognition are seven times more likely to feel treated fairly than those who don’t receive the right amount. Also, those who receive the right amount of recognition are four times more likely to feel respected and valued at work.


Second, let’s look at the impact of feeling appreciated on burnout. When women don’t receive the right amount of recognition, 31% of them feel burned out while only 11% of those who feel adequately recognized feel burned out. However, 24% of men report being burned out whether they feel appropriately recognized or not. Providing quality appreciation increases women’s sense of well-being and their productivity.


Third, let’s explore the potential impact of recognition on employee retention measured by people actively looking for or watching for other job opportunities. Gallup’s 2023 study found that 40% of men who feel they are receiving the right amount of recognition are looking for or keeping their eyes open for a different job. Of those not feeling well appreciated, 58% of men are paying attention to opportunities elsewhere.  32% of women who are feeling appropriately recognized are looking for or watching for other job opportunities while 56% of women who don’t feel well appreciated are considering working elsewhere.


These realities highlight the importance of managers showing appreciation to employees who are fulfilling any or all aspects of their workplace expectations. When people feel treated fairly they are less likely to complain and will be more productive. Women who feel well appreciated are much less likely to be burned out and, thus, be more productive. Overall, both men and women who feel they are receiving the right amount of recognition are more likely to be committed to staying at their current workplace leading to increased engagement and productivity. 



Managers who prioritize recognizing their employees’ contributions at work will likely receive a high return on this investment. Showing appreciation at work is well worth the time and effort! 

The Leadership Problem Most Companies Don’t Address

By Cathie Leimbach • May 19, 2026
Many organizations assume their biggest challenges are rapidly changing technology, customer retention, and employee initiative. But quite often, the root cause is people leadership problems. That’s one reason The Imperfect CEO by Jim Brown is so timely. Releasing today, May 19, the book explores how leaders build healthier organizations not by pretending to have all the answers, but by creating cultures grounded in trust, clarity, accountability, and meaningful conversations. Brian Besanceney, Chair, Board of Orlando Health, Inc., described the book this way: “Through vivid stories, real-world examples, and a model grounded in collaborative culture, Jim Brown gives leaders permission to wrestle honestly with the generational divides, misaligned targets, and cultural fractures that can too often sabotage high-potential organizations.” Greg Apple, CEO of Amgine.ai, connected the book to leadership beyond business alone: “In a fast-moving company, culture is everything. Jim Brown’s principles have helped our team lead with greater clarity and alignment. The Imperfect CEO distills those lessons brilliantly. Every leader should read it.” What stands out to me is how closely this book aligns with the principles behind Conversational Management. Healthy cultures are rarely built through policies alone. They are built through the quality of everyday leadership conversations — how expectations are clarified, how accountability is handled, how feedback is delivered, and how trust is strengthened over time. That’s why leadership development cannot stay theoretical. Culture changes conversation by conversation.  The Imperfect CEO is an easy-to-read business fable that illustrates common people leadership challenges and provides suggestions for overcoming them. Order your copy today and start building healthier leadership conversations inside your organization.

Why Some Companies Attract More Job Applicants Than They Need

By Cathie Leimbach • May 12, 2026
Chick-fil-A restaurants often receive far more job applications than they have openings. This is not luck. It is leadership. People apply where they believe they will be treated well. At Chick-fil-A, employees experience respectful communication, clear expectations, and leaders who support their success. That reputation spreads quickly through word of mouth. Leaders in these restaurants do simple things well. They ask questions before they assume. They listen to employees. They provide encouragement and clear direction. They notice good work and address problems in a helpful way. As a result, employees feel valued. They enjoy coming to work. They tell others. That is what attracts more applicants. Many organizations focus only on hiring. Strong organizations focus on how people are treated after they are hired. When leaders create a workplace where people feel respected, supported, and clear on what success looks like, something powerful happens: People stay. People perform. And more people want to join. This is what leadership really is. Would you like to see several leadership and culture practices Chick-fil-A uses to attract and keep quality employees? Click here to view: How Chick-fil-A Attracts Quality Applicants