Listening to Your Employees?

Cathie Leimbach • February 28, 2023

With our current workforce reality, it is particularly important that we listen to our employees and act on their input. Millennials and Gen Z, which make up the majority of our workforce, are quite willing to speak up with both suggestions and concerns about their career experience. With the high number of open positions in most communities, they are willing to look around rather than stay in a poor or mediocre environment.  Paying attention to their input will reduce turnover and increase morale, positively impacting the bottom line.  

Let’s look at 4 common ways managers listen to and act on employee feedback. 

  1. Conduct a large-scale survey a few times per year and share the information with HR and the executive team.
  2. Conduct a survey or conversations around specific topics within the organization and share the findings will most leaders.
  3. Use a strategic listening approach using at least 2 different feedback methods and quickly act on suggestions and concerns.
  4. Various listening approaches are used throughout the year to get feedback on matters that impact business goals and their achievement. All levels of the organizations take responsibility for acting on improvements and all executives champion the process.

Organizations that regularly use multiple approaches for listening to and acting on employee input are 3 times as likely to meet or exceed financial targets and 10 times as likely to have high levels of customer satisfaction and retention.

What is one way you can enhance your employee listening?

How Leadership Development Powers Economic Growth

By Cathie Leimbach • July 29, 2025
Rosabeth Moss Kanter, a respected professor at Harvard Business School, has spent her career connecting the dots between leadership and economic innovation. Her work shows that developing strong leaders doesn’t just benefit companies—it creates ripple effects that boost entire communities and economies. Effective leaders encourage teamwork, spark innovation, and help their organizations adapt to change. That kind of forward-thinking leadership attracts investment, drives productivity, and supports long-term growth. Kanter believes leadership isn’t a soft skill—it’s a strategic asset. She famously said, “Strategic leadership is an economic resource,” reminding us that developing talent is more than an HR initiative—it’s an engine for prosperity. But good leaders aren’t born overnight. Building strong leadership takes training, mentorship, and a commitment to continuous learning. And when businesses and governments make that investment, the rewards show up as better jobs, stronger institutions, and thriving local economies. Kanter’s research is clear: the path to economic progress starts with leadership development. If we want innovation and growth, we need people equipped to lead with vision and impact.  👉 Want to explore this connection further? Check out: How Good Leadership Helps Innovation and Growth

Why Smart Companies Make Leaving Easy

By Cathie Leimbach • July 22, 2025
The Power of Positive Exits