4 Ways to Generate Creative Solutions at Work
Cathie Leimbach • July 9, 2024

In today's dynamic workplaces, innovation and creativity are essential for overcoming challenges and driving success. Here are four effective strategies to foster creative problem-solving and generate innovative solutions. By incorporating these approaches, teams can tap into their collective creativity, leading to breakthrough ideas and improved outcomes.
- Playing 'What If' Games: Encourage brainstorming sessions where team members freely explore hypothetical scenarios. By asking "What if" questions, such as "What if we had unlimited resources?" or "What if we approached this problem from a different angle?" new perspectives and innovative solutions can emerge.
- Considering General and Specific Ideas: Encourage thinking both broadly and narrowly when generating solutions. Start with broad, general ideas and then drill down into specific details. This approach allows for the exploration of various possibilities while also ensuring practicality and feasibility.
- Making Wish Lists: Have team members create wish lists of ideal solutions without constraints. This exercise encourages thinking outside the box and helps uncover innovative ideas that may not have been considered otherwise. Once the wish list is compiled, identify common themes or elements that can be incorporated into practical solutions.
- Approaching the Problem from Someone Else's Perspective: Encourage team members to step into the shoes of different stakeholders or even fictional characters to gain fresh insights into the problem. By considering the problem from various perspectives, new ideas and solutions can emerge, leading to more creative and effective outcomes.
By incorporating these approaches, teams can tap into their collective creativity, leading to breakthrough ideas and improved outcomes.

An empty workstation gets your attention. What caused it should keep your attention. When attendance becomes a problem, the first response is often to review the policy, document the absence, or find someone to cover the shift. Those things may be necessary. But they don't tell you why the problem is happening. A conversation might. Instead of starting with “Why do you keep calling off?” try “I've noticed you've missed several days recently. What’s going on?” Then listen. You may hear about something outside of work. But you may also discover frustration with a supervisor, conflict with a coworker, unclear expectations, scheduling difficulties, or an employee who no longer feels valued. Understanding the reason doesn't mean ignoring attendance expectations. It means you know what you're actually dealing with. Also, look for patterns. Is absenteeism higher on one shift? In one department? Under one supervisor? Did it increase after a schedule or leadership change? Those patterns may tell you where another conversation needs to happen. Most importantly, don't wait until attendance becomes a disciplinary issue to start talking. Check in with employees. Ask what's making their work harder. Ask what they need from their supervisor. And when someone raises a concern or makes a suggestion, be sure to tell them what action you are taking or why their idea won’t be implemented. The goal isn't to eliminate accountability. It's to address problems before accountability is the only conversation left. Conversation is Where Leadership Happens™ You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on September 21. Gain insights from Cathie Leimbach and other attendees. Register here for the FREE Workplace Conversations Clinic

Absenteeism is expensive. Every unexpected absence costs more than a day's wages. Someone else may need to work overtime. Priorities get reshuffled, service slows, projects fall behind, and customers notice. Before long, absenteeism starts taking money right out of your pocket. That's why many organizations turn to attendance policies, incentives, disciplinary action, or tighter oversight. But what if those approaches are addressing the symptom rather than what's really going on? Most people don't wake up one morning and suddenly decide they don't care about their work. Disengagement usually happens gradually. People stop sharing ideas. They stop feeling heard. They begin doing only what's required. Eventually, some stop showing up. By the time absenteeism is brought to your attention, the real issue may have been growing for weeks—or even months. If absenteeism has become a recurring challenge, don't just ask, "How do we reduce call-offs?" Instead, ask "What happened before people stopped wanting to show up?" That question may lead you somewhere an attendance report never will—and may ultimately save far more than overtime costs. Attendance problems. Accountability. Difficult conversations. Team conflict. Every leader faces workplace people challenges, and few have been taught exactly what to do when they arise. Talking through your challenges with others can be helpful. Ask questions of your network. Get some ideas online. Sometimes another perspective is exactly what you need to see the situation differently. You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on August 17. Gain insights from Cathie Leimbach and other attendees as you explore practical ways to handle the situations you're facing. Register here for the FREE Workplace Conversations Clinic

