Reverse the Burnout Trend

Cathie Leimbach • October 11, 2022

The World Health Organization now considers “burnout syndrome” to be an official medical diagnosis! Over 50% of employees report feeling mentally exhausted and drained at the end of the day. 40% say they are functioning on autopilot at work. 

These realities lead to employee disengagement, dissatisfaction, and low productivity. Such stress leads to increased mental and physical health problems and an overall lower quality of life. What can workplace leaders do to create healthier organizations?

Let’s look at 3 leadership practices that can decrease employee stress, increasing their engagement, satisfaction, and productivity.

Work-life Flexibility

If your staff members aren’t customer-facing, working as part of a production process, or doing tasks that must be done at a certain hour or place, do they all have to have the same start and stop time or work in a specific location? If an office worker is regularly 20-minutes late due to the starting time of their affordable child care center, could they still fulfill their duties if their start and end times were delayed by 20 to 30 minutes?  If some employees spend two days per week at their desk, on computers and the phone all day, could they do that work just as well remotely rather than spending an hour each day commuting?

Recognizing People and Their Achievements

A common reason for leaving a job is not feeling valued and appreciated. Turnover is cut in half when employees feel recognized at least five times per year. In some studies the majority of respondents reported not feeling appreciated even once in the past year. Many supervisors feel that the pay check is thanks enough until employees are doing everything in their job description and more. Yet, employees want to know if they are doing their work well and if they are noticed and valued as a human being. Expressions of gratitude build relationships and trust, which reduces stress and increases workplace productivity and retention.

Listen

Loneliness is an epidemic in our society. Lots of people don’t have friends at work or outside work. When managers don’t take time to have conversations with their employees, workplace isolation can lead to poor productivity. When managers have regular one-on-ones with each staff member, individuals have a chance to share their successes, their workplace and personal trials, and ask for help when they are struggling. When managers ask open-ended questions to learn more about their team members and truly listen to their employees, understanding, rapport, and trust are built. Employees feel they belong; they matter to the organization and their leader. They are less likely to look for a different job and more likely to be engaged and productive at work.

What can you do to reduce workplace burnout in your organization? Are there opportunities to provide more work-life balance for your employees, to recognize their contributions, or to listen to and better understand your team members as valuable human beings? 

Same Conversation, Different Expectations: Why One-on-Ones Need a Clear Close

By Cathie Leimbach • September 29, 2026
Jason left his one-on-one feeling encouraged. His supervisor, Ellen, had listened as he described competing deadlines and his interest in becoming a team leader. They talked about the possibility of shifting some of his workload. Ellen also suggested that training might help him prepare for a leadership role. "Let's work on that," she said. Jason thought help was coming. Ellen thought Jason would bring her a plan. Two weeks later, the deadlines were closer. Nothing had been reassigned. Neither had looked into training. During their next one-on-one, Ellen asked how things were going. "I'm still waiting to hear which project you want me to focus on," Jason said. "I thought we agreed that you would work that out." "And the leadership training?" "Did you find a course?" Jason paused. "I thought you were going to recommend one." They had discussed the same topics. They had left with different expectations. Neither intended to let the other down. But they hadn't agreed on who would do what, or when. Turn a Good Conversation into Clear Next Steps Listening matters. So does what happens after you listen. Before you end your next one-on-one, take a few minutes to make sure you and your employee understand what comes next. Talk about priorities. If everything can't be done at once, agree on what comes first. Ask what might get in the way, and what support would help. Make room for professional growth, too. What does the employee want to learn? What responsibility would they like to prepare for? Identify a step you can each take to move that development forward. Then write down your agreements. Keep the notes simple: what needs to happen, who will do it, and by when. Include your own commitments. Putting It Into Practice Ellen and Jason tried again. "The client proposal comes first," Ellen said. "I'll talk with Marcus today about taking over the weekly report. By Friday, I'll let you know whether he can." "I'll find two leadership courses before our next meeting," Jason said. "Then we can talk about which one fits." Both Jason and Ellen knew what to do next. The following week, both reported their findings and they made decisions on how to move forward. Jason’s work became more aligned with Ellen’s departmental goals. Jason felt valued and appreciated. Their weekly one-to-ones became the backbone of their workplace success. Want to Make Your Workplace Conversations More Productive? Join us for the Workplace Conversations Clinic on October 19 . Bring a conversation you want to handle more effectively, and let's work on making the next steps clear. Register Here

Want High-Performing Employees? Make Expectations Clear During One-on-Ones

By Cathie Leimbach • September 29, 2026
Sally appreciated that her supervisor made time for weekly one-on-ones. It made her feel valued. But after 18 months with Emerald Corp, something was missing. She rarely received feedback. Her supervisor didn’t tell her what she was doing especially well—or where she needed to improve. And although the company had promised continuing education when she was hired, no development opportunities had materialized. Sally loved learning. Several next-level positions interested her, but she knew she needed additional knowledge and skills. Meanwhile, two college classmates working in other departments had already been promoted. She was a fast learner. She was getting bored. And she was beginning to wonder whether she had a future at Emerald. So Sally started applying elsewhere. During Monday’s one-on-one, she asked her supervisor whether he would serve as a reference. He was stunned. “You’re doing well,” he said. “There are lots of opportunities for you here.” Sally asked whether he would support her applying for an internal position. “Well, you’re doing fairly well,” he replied, “but there are several things you could be doing better. You’d also need more experience or training before you’d be ready for the next level.” Sally was confused. “What should I be doing better?” Her supervisor mentioned a few areas for improvement. “Why haven’t you told me this before?” Sally asked. “No news is good news,” he replied. “You’re certainly not at risk of losing your job.” “But you’re telling me I’m not ready for a promotion. How am I supposed to improve if I don’t know what you expect?” Her supervisor assumed Sally would figure it out over time. Sally had assumed she was already meeting expectations. Both assumptions were costly. Within days, Sally had two interviews with other companies. One-on-Ones Should Help Employees Succeed Employees shouldn’t have to guess what high performance looks like. One-on-ones are an opportunity to make expectations clear and help employees become more successful. Talk about what they are doing well. Be specific about where improvement is needed. Ask about their challenges, interests, and future goals. Then provide the coaching, training, and support that can help them succeed. Don’t wait until an employee asks for a reference to talk about their future. Ask before you assume. Conversation is where leadership happens™ Want to Make Your Workplace Conversations More Productive? Join us for the Workplace Conversations Clinic on October 19 . Bring a conversation you want to handle more effectively, and let's work on making the next steps clear. Register HERE