Understanding the Expressive Behavioral Style

Cathie Leimbach • August 15, 2021

Being aware of your and your employee's primary and backup workplace behavior will make you a better leader. This self-awareness helps you to:

  • more quickly engage and motivate each of your employees
  • recognize your own strengths and weaknesses
  • communicate more effectively with each employee by tailoring conversations to fit their workplace behavioral style.

 

When someone’s primary behavioral work style is Expressive they blend a high level of both emotional responsiveness and assertiveness. These employees are big picture-oriented and take a look at the overall issue. They can often arrive at a fresh, novel, and creative approach to problems. They are willing to take risks to seize opportunities.

 

Members of your team with the Expressive primary work style tend to have the following strengths:

  • good communicator
  • emotional
  • passionate
  • motivational
  • inspirational
  • outgoing
  • fun-loving

 

Employees with an Expressive primary style tend to process things in a step-by-step linear sequence and observe and remember specific information. These employees will do better when they have flexibility in their work and how their time is managed. They are open to new opportunities like making decisions on the fly, and can sometimes enjoy working on things at the last minute or on their schedule.

 

Limitations to this Expressive work style include:

  • unrealistic
  • not detailed-oriented
  • excitable
  • impulsive
  • becoming bored by routine and details
  • can be too talkative
  • get bored easily

 

Leaders with an Expressive work behavioral style are action-oriented, driven by adventure, and prefer acting outside of the typical leadership norms. Because rules are the bane of their existence, they often feel that creativity is more important than the rule books. 

 

Leaders with an Expressive work style may believe that people perform best when they can establish their processes and ways of work.

 

If this is your leadership style you will benefit from being aware of how youpra work and how it impacts on your employees. Not all members of your team will feel comfortable or productive managing their own time and work product. These employees will need guidance and structure. Coaching them might seem stressful and a waste of time. However, it is crucial in supporting your employees to reach their potential.

 

Encouraging your team to define and express their own comfort level related to tasks and workload will create better results. Providing your team with the tools they need, even if it involves detailed structure, will lead to higher productivity.

 

Conversational management can be implemented in different ways to serve different ways of communicating with their employees.  For example:

 

Rather than saying, "Just do your job and get it done." (results-oriented and unrealistic). 

Do this instead. "I would like to get this completed by next Thursday.  What do you need from me to help you reach that goal?" (And be prepared to help them with processes and a timeline.)

 

Rather than saying, "We will get this done even if you think we can't." (Results-oriented and pushing the boundaries of structure)

Say this instead, "I appreciate your input. I think we can achieve this. What do you suggest we do to overcome your concerns?" (Being open to "push back" and reasonable concerns around execution.)

 

Coaching and motivating employees with an Expressive work style can be challenging. These employees do their best when they create their schedule and processes for work completion. This potentially creates problems integrating with a project team. They are easily bored, thrive on doing a million things simultaneously, and are adept at problem-solving even when they drop the ball. 

 

Coaching these employees will almost always include giving them some freedom to set the way they accomplish goals while helping them see how other people are on the team.  Encouraging them to listen to other perspectives will support them in integrating different facts into their evaluation. 

 

Make sure that they are in the correct position within the team. Employees with this Expressive work style add a solid results-oriented "can do" focus. They make excellent motivators and can inspire a team to reach higher levels of performance.

 

Use their energy and creativity by providing constant challenges and opportunities to solve problems and find ways to get things done. Whenever possible, give them the room to determine their process for accomplishment rather than providing a rigid structure. 

 

Employees with an Expressive work style can light up a room with their creativity, energy, and ability to motivate and inspire. Put them in positions where their strengths will enable their teams to reach higher productivity and results.

Same Conversation, Different Expectations: Why One-on-Ones Need a Clear Close

By Cathie Leimbach • September 29, 2026
Jason left his one-on-one feeling encouraged. His supervisor, Ellen, had listened as he described competing deadlines and his interest in becoming a team leader. They talked about the possibility of shifting some of his workload. Ellen also suggested that training might help him prepare for a leadership role. "Let's work on that," she said. Jason thought help was coming. Ellen thought Jason would bring her a plan. Two weeks later, the deadlines were closer. Nothing had been reassigned. Neither had looked into training. During their next one-on-one, Ellen asked how things were going. "I'm still waiting to hear which project you want me to focus on," Jason said. "I thought we agreed that you would work that out." "And the leadership training?" "Did you find a course?" Jason paused. "I thought you were going to recommend one." They had discussed the same topics. They had left with different expectations. Neither intended to let the other down. But they hadn't agreed on who would do what, or when. Turn a Good Conversation into Clear Next Steps Listening matters. So does what happens after you listen. Before you end your next one-on-one, take a few minutes to make sure you and your employee understand what comes next. Talk about priorities. If everything can't be done at once, agree on what comes first. Ask what might get in the way, and what support would help. Make room for professional growth, too. What does the employee want to learn? What responsibility would they like to prepare for? Identify a step you can each take to move that development forward. Then write down your agreements. Keep the notes simple: what needs to happen, who will do it, and by when. Include your own commitments. Putting It Into Practice Ellen and Jason tried again. "The client proposal comes first," Ellen said. "I'll talk with Marcus today about taking over the weekly report. By Friday, I'll let you know whether he can." "I'll find two leadership courses before our next meeting," Jason said. "Then we can talk about which one fits." Both Jason and Ellen knew what to do next. The following week, both reported their findings and they made decisions on how to move forward. Jason’s work became more aligned with Ellen’s departmental goals. Jason felt valued and appreciated. Their weekly one-to-ones became the backbone of their workplace success. Want to Make Your Workplace Conversations More Productive? Join us for the Workplace Conversations Clinic on October 19 . Bring a conversation you want to handle more effectively, and let's work on making the next steps clear. Register Here

Want High-Performing Employees? Make Expectations Clear During One-on-Ones

By Cathie Leimbach • September 29, 2026
Sally appreciated that her supervisor made time for weekly one-on-ones. It made her feel valued. But after 18 months with Emerald Corp, something was missing. She rarely received feedback. Her supervisor didn’t tell her what she was doing especially well—or where she needed to improve. And although the company had promised continuing education when she was hired, no development opportunities had materialized. Sally loved learning. Several next-level positions interested her, but she knew she needed additional knowledge and skills. Meanwhile, two college classmates working in other departments had already been promoted. She was a fast learner. She was getting bored. And she was beginning to wonder whether she had a future at Emerald. So Sally started applying elsewhere. During Monday’s one-on-one, she asked her supervisor whether he would serve as a reference. He was stunned. “You’re doing well,” he said. “There are lots of opportunities for you here.” Sally asked whether he would support her applying for an internal position. “Well, you’re doing fairly well,” he replied, “but there are several things you could be doing better. You’d also need more experience or training before you’d be ready for the next level.” Sally was confused. “What should I be doing better?” Her supervisor mentioned a few areas for improvement. “Why haven’t you told me this before?” Sally asked. “No news is good news,” he replied. “You’re certainly not at risk of losing your job.” “But you’re telling me I’m not ready for a promotion. How am I supposed to improve if I don’t know what you expect?” Her supervisor assumed Sally would figure it out over time. Sally had assumed she was already meeting expectations. Both assumptions were costly. Within days, Sally had two interviews with other companies. One-on-Ones Should Help Employees Succeed Employees shouldn’t have to guess what high performance looks like. One-on-ones are an opportunity to make expectations clear and help employees become more successful. Talk about what they are doing well. Be specific about where improvement is needed. Ask about their challenges, interests, and future goals. Then provide the coaching, training, and support that can help them succeed. Don’t wait until an employee asks for a reference to talk about their future. Ask before you assume. Conversation is where leadership happens™ Want to Make Your Workplace Conversations More Productive? Join us for the Workplace Conversations Clinic on October 19 . Bring a conversation you want to handle more effectively, and let's work on making the next steps clear. Register HERE