What If Your Biggest Performance Problem Isn’t What You Think?
What If Your Biggest Performance Problem Isn’t What You Think?
When CEOs think about risk, they often focus on:
- Market shifts
- Operational issues
- Financial exposure
But one of the biggest performance problems is far less visible:
Low trust inside the organization.
Nearly 30% of employees say they don’t receive clear, honest, or consistent communication from leadership.
Over time, that creates doubt—about expectations, personal performance, and priorities.
Employees begin to feel that their job is at risk because they aren’t getting any positive feedback.
They question whether they have the tools, training, and support needed to do their jobs well.
When they only hear about changes at work through the rumor mill, they feel information is being held back.
And when that happens:
- Alignment drops
- Speed slows
- Assumptions increase
- Execution fractures
“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.”
— Stephen R. Covey
Trust isn’t soft.
It’s a leading indicator of performance.
When trust is strong:
- Decisions move faster
- Teams align quicker
- Change sticks
When trust is weak:
- Everything takes longer
- Everything costs more
And here’s the reality:
Trust-building conversations are not a common leadership strength today.
Yet leaders like Ken Blanchard, Stephen M.R. Covey, and David Horsager all point to the same conclusion—these are not optional skills. They are required for performance in today’s environment.
Which means trust gaps are rarely about effort.
They’re about conversation skills.
A question to consider:
Where might low-trust leadership behaviors—not lack of effort—be quietly slowing your organization down?
Join Cathie Leimbach and a small group of leaders for a 45-minute Leadership Conversation – Workforce Challenges on Tuesday, May 12 at 3:00 PM ET.
If trust is impacting speed, alignment, or execution in your organization, this conversation is for you.
Limited to a small group.

