Why Adaptability Matters

Cathie Leimbach • August 29, 2023

In today's fast-paced and ever-changing world, adaptability has become a key trait for success in the workplace. The ability to adjust and thrive in new and challenging environments is crucial for staying competitive and relevant.


Adaptability allows individuals to face unforeseen obstacles and effectively navigate through them. Whether it's a sudden shift in priorities or a change in technology, those who can quickly adapt are more likely to find solutions and remain productive.


Furthermore, adaptability fosters innovation and creativity. Openness to new ideas and approaches encourages individuals to think outside the box and find unique solutions to problems. This not only benefits the individual but also the entire organization, as it promotes growth and development.


Lastly, the importance of adaptability extends beyond personal and professional growth. Employers value adaptability as it ensures the overall success and resilience of their organization. Flexibility and adaptability are attractive qualities that enable businesses to stay agile and responsive to market demands.


In conclusion, adaptability in the workplace is crucial for personal, professional, and organizational success. By embracing change and being open to new challenges, individuals can thrive in today's dynamic work environment.


How are you adapting to meet the needs of the people in your organization?  Are you asking open-ended questions and really listening to their answers?  Are you checking that you heard them correctly?  Are you asking follow-up questions to understand their perspective more fully? 


If you aren't adapting your leadership practices to serve your employees needs, you are limiting their productivity.  To improve your ability to adapt, I encourage you to register for the SBDC sponsored Conversational Leadership course I will be leading in September.  Click here for more information.

If Employees Aren't Growing, Performance Isn't Either

By Cathie Leimbach • June 9, 2026
Most leaders want better performance. They want employees who take ownership, solve problems, adapt to change, and consistently deliver results. Yet Gallup reports that only 31% of employees are engaged at work. That means nearly 7 out of 10 employees are not fully applying their talents, effort, and initiative to their roles. The question leaders should be asking isn't simply: "Why aren't employees performing?" It's: "Are we developing people to perform at their best?" Gallup's latest research suggests many organizations may be falling behind. Nearly 6 in 10 CHROs say employee development is one of the areas where their organization struggles most. At the same time, fewer than half of U.S. employees have participated in training or education to build new skills for their current job. That gap creates risk. As AI, technology, customer expectations, and job responsibilities continue to evolve, employees cannot meet changing expectations with outdated skills. The impact is especially significant among high performers. Gallup found that organizations providing fewer development opportunities are more likely to lose their best people. The good news is that development doesn't require expensive programs or lengthy workshops. It starts with leaders who consistently: • Connect strengths to daily work • Clarify expectations • Provide meaningful feedback • Coach performance • Hold growth-focused conversations  One of the most effective ways leaders can support employee development is through regular 1-on-1 meetings with each direct report. These conversations create opportunities to coach, remove obstacles, align priorities, and discuss growth before problems become bigger issues. For practical ideas, read our resource: 5 Factors in Successful 1-on-1s . Organizations that thrive won't simply expect more from employees. They'll develop people so they can contribute more. Because when employees grow, performance grows with them.

Culture Is Built in Conversations

By Cathie Leimbach • June 2, 2026
Most leaders want stronger culture. Less silo thinking. Better accountability. More ownership. Healthier teamwork. Higher engagement. But culture rarely changes because of posters, slogans, or mission statements. It changes through thousands of conversations leaders have every week. That’s one reason Jim Brown’s book, The Imperfect CEO , stands out. Rather than focusing on leadership image, the book centers on the real work of building trust-centered organizations. Shari Seckler, CEO of PenFinancial Credit Union, wrote:  “This book shows why collaboration and culture aren't soft – they're the backbone of lasting success.” Marc Jeffreys, President of Revision University, described it this way: “Jim Brown’s framework helps leaders foster environments where trust grows, purpose strengthens, and teams move forward together.” In our Conversational Management work, we consistently see that culture is shaped by how leaders handle everyday moments: difficult feedback missed expectations recognition conflict coaching conversations accountability discussions collaborative decision-making Employees usually decide whether they trust leadership based on these interactions far more than company messaging. That’s why books like The Imperfect CEO matter. They remind leaders that organizational health is not built through perfection. It is built through clarity, humility, consistency, and meaningful conversations repeated over time. If you lead people, this book deserves your attention. Order your copy today.