Increasing Profits Requires Skilled Managers

Cathie Leimbach • August 21, 2023

Best way to strengthen your bottom line

Effective managers play a pivotal role in driving increased company profits. Their leadership and management skills directly impact the bottom line either negatively or positively. Millennials and Gen Z employees are not willing to tolerate the emotionally draining workplace conditions that older generations put up with. Also, recent research shows that managers themselves are less engaged than ever. Today, fewer managers are modeling positivity, commitment, and initiative. Many are not inspiring employee productivity. No wonder business owners and senior managers are concerned about declining profits. 


Effective managers are adept communicators, ensuring seamless information flow among individuals and between departments. This alignment helps employees feel respected and informed, increasing their commitment to doing their work well. Also, good communication reduces errors and delays, positively affecting workplace timelines and outcomes. How have your managers been trained in clear, inspiring two-way communication skills?


Also, effective managers nurture talent by offering guidance and growth opportunities. A skilled workforce is more productive and innovative, contributing to enhanced profitability. How often do your managers catch employees doing things right and praise them, kindly coach them to correct underperformance, and encourage them to participate in ongoing learning opportunities?


Prioritizing employee engagement is a hallmark of effective managers. A positive work environment boosts morale, reduces turnover, and increases loyalty. Engaged employees are more likely to invest discretionary effort, directly impacting customer satisfaction, and consequently, company profits. Only 33% of employees are actively engaged, yet, in a few organizations

engagement exceeds 90%? How does your company’s employee engagement rate compare?    


In summary, effective managers significantly contribute to increased company profits through quality communication, talent development, and employee engagement. Although the role of managers is to help employees be highly successful, many have not yet had the opportunity to develop the leadership skills that are essential for cultivating a thriving workplace and driving

financial growth. 


What are you going to do this week to strengthen your managers’ skills so they in turn can lead your workforce effectively, improving your organization’s financial position?


You may wish to learn more about Conversational Management training, or register one of your managers in a unique Lorain County Conversational Leadership workshop.

4 Leadership Behaviors That Drive Trust, Performance, and Accountability

By Cathie Leimbach • March 31, 2026
Most leaders don’t struggle because they lack knowledge. They struggle because leadership opportunities show up in daily conversations —and those moments are easy to miss. The difference between average and high-performing teams often comes down to four leadership behaviors: 1. Build Trust Through Everyday Conversations Trust is built in small moments. Listen to concerns Ask thoughtful questions Follow through Address issues quickly and respectfully 🤝 Trust grows through consistent, everyday conversations. 2. Reinforce What Good Looks Like People repeat what gets recognized. Be specific: “I appreciated how you handled that client issue quickly—that made a difference.” 🔒 Clarity + recognition = stronger performance. 3. Address Problems Early—Kindly and Clearly Avoiding issues creates bigger ones. Keep it simple: What was expected? What happened? What needs to change? 👥 Clear, timely conversations reduce drama and improve results. 4. Support People So They Can Succeed Your role is to help your team succeed. Clarify priorities Remove obstacles Provide resources Coach progress 🔍 When people have clarity and support, performance follows. The Real Lever: Conversations None of this requires new systems. It happens in everyday interactions— 1:1s, quick check-ins, and follow-ups. Better conversations → better results. Quick Reflection Which one would make the biggest difference for you right now? Build trust Reinforce performance Address problems early Support success 👉 Join our next 60-minute Leadership Conversation – Inspiring Employee Performance on Monday, April 6, at 3:00 pm ET. Not a webinar. A working session with other leaders looking at what’s actually happening on their teams—and how small shifts in daily conversations change performance fast. If you're curious what even a 10% shift in consistency could look like for your team… this is a good place to start.

Three Small Shifts That Change Everything

By Cathie Leimbach • March 24, 2026
You don’t need to make big changes in your leadership practices to get better results. Often, it’s small shifts in everyday leadership conversations that quietly change how work gets done. Here are three that work:  1. Make priorities clear Start meetings by stating current priorities. That creates focus right away and helps conversations stay on topic. 2. Ask instead of solve Instead of answering an employee’s questions, ask, “What are your suggestions?” Such questions encourage employee thinking and stronger follow-through. 3. Hold short monthly one-on-one check-ins Meeting with each employee one-on-one allows the regular review of goals, progress, and obstacles. These short conversations surface issues early and keep everyone aligned. These small habits keep teams steady and focused. Your challenge this month: Pick one shift and try it. Notice what changes in clarity, buy-in, or accountability. Sometimes the difference between teams that struggle and teams that move smoothly comes down to a few simple leadership conversations happening consistently. 👉 Join our 60-minute Leadership Conversation on March 30th at 3:00 PM to see how small shifts in everyday leadership conversations can quickly improve clarity, ownership, and results.