Aware of Your Management Style?
Cathie Leimbach • July 8, 2020
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A former staff recruiter for small family businesses described the paradox of business owners’ management practices well.
Hands-on business owners often micromanage their staff. Multiple times each day they give very specific directions to their employees about their next task, even once they are experienced and competent with their regular work. The owner makes all the decisions without discussing with staff so they aren't equipped to work independently.
However, when the small business owner goes on vacation, he announces his travel plans to his staff a couple of days before he leaves. He shares no special information with his staff. He seems to believe they have been working for him long enough that they know how to run the business.
But then, when the owner returns to work, he is frustrated that the employees didn’t handle day-to-day irregularities the way he would have. And, of course, now that he is back on the job, they are receiving detailed instructions for routine work.
If you can trust your employees to keep the business going while you are away, is it really a good use of your time, or motivating for them, when you micromanage them?
If you don’t involve your employees in discussions about workplace situations that arise from time to time, how can you expect them to make decisions that align with your preferences?
Does your management style assume that staff aren’t competent to complete their regular work without daily instructions? Or, do you expect that they will magically have strong problem-solving skills when you aren’t there? Maybe you can relate with both scenarios.
What can you do to show that you trust your competent employees and equip them to handle unexpected situations?
When you adjust your management style, you will have more time to manage the business and they will have increased job satisfaction, resulting in higher productivity. And then, you will reap a stronger bottom line.
Most leaders want better performance. They want employees who take ownership, solve problems, adapt to change, and consistently deliver results. Yet Gallup reports that only 31% of employees are engaged at work. That means nearly 7 out of 10 employees are not fully applying their talents, effort, and initiative to their roles. The question leaders should be asking isn't simply: "Why aren't employees performing?" It's: "Are we developing people to perform at their best?" Gallup's latest research suggests many organizations may be falling behind. Nearly 6 in 10 CHROs say employee development is one of the areas where their organization struggles most. At the same time, fewer than half of U.S. employees have participated in training or education to build new skills for their current job. That gap creates risk. As AI, technology, customer expectations, and job responsibilities continue to evolve, employees cannot meet changing expectations with outdated skills. The impact is especially significant among high performers. Gallup found that organizations providing fewer development opportunities are more likely to lose their best people. The good news is that development doesn't require expensive programs or lengthy workshops. It starts with leaders who consistently: • Connect strengths to daily work • Clarify expectations • Provide meaningful feedback • Coach performance • Hold growth-focused conversations One of the most effective ways leaders can support employee development is through regular 1-on-1 meetings with each direct report. These conversations create opportunities to coach, remove obstacles, align priorities, and discuss growth before problems become bigger issues. For practical ideas, read our resource: 5 Factors in Successful 1-on-1s . Organizations that thrive won't simply expect more from employees. They'll develop people so they can contribute more. Because when employees grow, performance grows with them.
Most leaders want stronger culture. Less silo thinking. Better accountability. More ownership. Healthier teamwork. Higher engagement. But culture rarely changes because of posters, slogans, or mission statements. It changes through thousands of conversations leaders have every week. That’s one reason Jim Brown’s book, The Imperfect CEO , stands out. Rather than focusing on leadership image, the book centers on the real work of building trust-centered organizations. Shari Seckler, CEO of PenFinancial Credit Union, wrote: “This book shows why collaboration and culture aren't soft – they're the backbone of lasting success.” Marc Jeffreys, President of Revision University, described it this way: “Jim Brown’s framework helps leaders foster environments where trust grows, purpose strengthens, and teams move forward together.” In our Conversational Management work, we consistently see that culture is shaped by how leaders handle everyday moments: difficult feedback missed expectations recognition conflict coaching conversations accountability discussions collaborative decision-making Employees usually decide whether they trust leadership based on these interactions far more than company messaging. That’s why books like The Imperfect CEO matter. They remind leaders that organizational health is not built through perfection. It is built through clarity, humility, consistency, and meaningful conversations repeated over time. If you lead people, this book deserves your attention. Order your copy today.