Make Your 2021 Great!

Cathie Leimbach • January 7, 2021

One of the outcomes of 2020 for many of us was the opportunity to hit the “pause” button temporarily. It gave us some space to contemplate what worked and what didn’t pre-Covid. Yet, saying goodbye to 2020 hasn’t changed day-to-day life for most of us.

Saying hello to 2021 and embracing the New Year lets us write our own story for the next 12 months. The one thing we can all do is control how we react to the environment within which we work and live. A shift in mindset and some planning can provide an impetus to remain more positive and energized. 


We can decide to focus on the things that matter to us. What would you like to change about your life and your work? And what are a few actions you can take to create that change? The good news is that it isn’t complicated. You can create a simple plan in less than an hour. Selecting the high impact actions to take consistently will yield impactful results.


We’ve all fallen into the trap of New Year’s resolutions. Setting ourselves up for failure because the goals and habits we have identified are not sustainable. It isn’t easy to develop new habits.  We are most successful at achieving them when we work on no more than three areas of improvement and start small.


Here are some ways to get started:

  • Start with the end in mind. Identify what you really want to achieve and how you will get there. 
  • Decide what measures you will have in place to track progress. For example, one of my goals is business growth in 2021. I am monitoring progress by tracking the strategies I am using. And, adjusting if what I am doing is not working.
  • If you have a long list, pick the three most important or most doable ones to work on first.
  • State your desired result in each area.
  • Commit to 2 or 3 actions you will take every day or week towards achieving your desired result.
  • Track your progress daily or weekly.
  • Write down a reward that will motivate you to stay focused but won’t break the bank.


Here is an example from my 2021 action plan. I am focused on experiencing stronger connections with friends, family, and professional contacts. My overall intent is to feel more satisfied with my interpersonal relationships, so my measure will track my level of satisfaction each month.  Here is the breakdown of the actions:

  • Reach out to an extended family member, friend, neighbor, or community member every day.
  • Connect with two professional contacts weekly to stay in touch.
  • Ask how I can help and look for ways to make a positive impact.


I’ve already connected with several people this week and discovered ways to have physically distanced catchup conversations on the porch or during walks. Having phone conversations with my sister and my aunts and uncles during other walks helped me feel connected to my family. A Zoom call (yes, another one) with a business contact helped me catch up on business and personal news.

My satisfaction with relationships and connections has already risen. What a great reward for taking some very do-able actions consistently.


What parts of your work or personal life would you like to change in 2021? I encourage you not to stay stuck in wishing mode. Develop a goal and action step plan and implement it. Take control of your life and create your preferred future!


I would love to hear about the goals you set for 2021 and your progress towards achieving them!



If you wonder how your family or workplace could develop a plan for 2021, email me, and I will send you a group goal setting process that you can accomplish in an hour. If you might like someone to facilitate the development of a basic 2021 plan for your organization, set an appointment for us to talk. 

The Empty Chair Is Trying to Tell You Something

By Cathie Leimbach • August 18, 2026
An empty workstation gets your attention. What caused it should keep your attention. When attendance becomes a problem, the first response is often to review the policy, document the absence, or find someone to cover the shift. Those things may be necessary. But they don't tell you why the problem is happening. A conversation might. Instead of starting with “Why do you keep calling off?” try “I've noticed you've missed several days recently. What’s going on?” Then listen. You may hear about something outside of work. But you may also discover frustration with a supervisor, conflict with a coworker, unclear expectations, scheduling difficulties, or an employee who no longer feels valued. Understanding the reason doesn't mean ignoring attendance expectations. It means you know what you're actually dealing with. Also, look for patterns. Is absenteeism higher on one shift? In one department? Under one supervisor? Did it increase after a schedule or leadership change? Those patterns may tell you where another conversation needs to happen. Most importantly, don't wait until attendance becomes a disciplinary issue to start talking. Check in with employees. Ask what's making their work harder. Ask what they need from their supervisor. And when someone raises a concern or makes a suggestion, be sure to tell them what action you are taking or why their idea won’t be implemented. The goal isn't to eliminate accountability. It's to address problems before accountability is the only conversation left. Conversation is Where Leadership Happens™ You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on September 21. Gain insights from Cathie Leimbach and other attendees. Register here for the FREE Workplace Conversations Clinic 

Is Absenteeism a Pain in Your Pocket?

By Cathie Leimbach • August 10, 2026
Absenteeism is expensive. Every unexpected absence costs more than a day's wages. Someone else may need to work overtime. Priorities get reshuffled, service slows, projects fall behind, and customers notice. Before long, absenteeism starts taking money right out of your pocket. That's why many organizations turn to attendance policies, incentives, disciplinary action, or tighter oversight. But what if those approaches are addressing the symptom rather than what's really going on? Most people don't wake up one morning and suddenly decide they don't care about their work. Disengagement usually happens gradually. People stop sharing ideas. They stop feeling heard. They begin doing only what's required. Eventually, some stop showing up. By the time absenteeism is brought to your attention, the real issue may have been growing for weeks—or even months. If absenteeism has become a recurring challenge, don't just ask, "How do we reduce call-offs?" Instead, ask "What happened before people stopped wanting to show up?" That question may lead you somewhere an attendance report never will—and may ultimately save far more than overtime costs. Attendance problems. Accountability. Difficult conversations. Team conflict. Every leader faces workplace people challenges, and few have been taught exactly what to do when they arise.  Talking through your challenges with others can be helpful. Ask questions of your network. Get some ideas online. Sometimes another perspective is exactly what you need to see the situation differently. You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on August 17. Gain insights from Cathie Leimbach and other attendees as you explore practical ways to handle the situations you're facing. Register here for the FREE Workplace Conversations Clinic