Managing AI So It Doesn’t Manage You

Cathie Leimbach • November 13, 2023

"The biggest mistake you can make is thinking AI is just another chatbot."

-Dr. Radhika Dirks

Dr. Radhika Dirks sees AI as both a valuable aid and a dangerous tool. Who is Dr. Radhika Dirks? She is a leader in multiple AI companies and is considered one of the top women in the AI world by both Forbes and Deloitte.


Dirks believes humans do, and always will, have the potential to add value at a higher level than machines. However, she warns that realizing this potential requires people to proactively develop their potential. It requires organizational leaders to be intentional about leveraging human capacity rather than blindly trusting AI technology.


Dirks suggests that there are three waves of AI and that we, humans, need to strengthen our skills to respond to each wave prudently.


Wave 1 – Explosion of Creativity: AI creates content creatively. AI generates pictures, websites, and text which challenge the human identity. Many are questioning the future of human work. 


  • Leaders need to be adaptable and have a growth mindset to add value in the world around us


Wave 2 – The World of Illusions: AI generates fake news and realities, posing a threat to our ability to distinguish between fake and truth.  Many of the pictures which have accompanied media stories in the last month are computer generated. Many of the articles references in AI writings do not exist.


  • Leaders must rely on intuition and ethical decision-making as well as develop guidelines for the use of AI within their organizations.


Wave 3 – The Race to Intimacy: AI mimics human emotions and forms connections, posing a challenge to genuine human relationships. To truly feel cared about and connected with others, we need to hear the human voice. Machines can’t fill a relationship void.


  • Leaders must prioritize in-person interactions, emotional intelligence, and intuition.



What is one step you will take in your organization to use AI wisely and help people develop the skills to have meaningful lives in a world in which AI has an expansive reach? 

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