Managing AI So It Doesn’t Manage You

Cathie Leimbach • November 13, 2023

"The biggest mistake you can make is thinking AI is just another chatbot."

-Dr. Radhika Dirks

Dr. Radhika Dirks sees AI as both a valuable aid and a dangerous tool. Who is Dr. Radhika Dirks? She is a leader in multiple AI companies and is considered one of the top women in the AI world by both Forbes and Deloitte.


Dirks believes humans do, and always will, have the potential to add value at a higher level than machines. However, she warns that realizing this potential requires people to proactively develop their potential. It requires organizational leaders to be intentional about leveraging human capacity rather than blindly trusting AI technology.


Dirks suggests that there are three waves of AI and that we, humans, need to strengthen our skills to respond to each wave prudently.


Wave 1 – Explosion of Creativity: AI creates content creatively. AI generates pictures, websites, and text which challenge the human identity. Many are questioning the future of human work. 


  • Leaders need to be adaptable and have a growth mindset to add value in the world around us


Wave 2 – The World of Illusions: AI generates fake news and realities, posing a threat to our ability to distinguish between fake and truth.  Many of the pictures which have accompanied media stories in the last month are computer generated. Many of the articles references in AI writings do not exist.


  • Leaders must rely on intuition and ethical decision-making as well as develop guidelines for the use of AI within their organizations.


Wave 3 – The Race to Intimacy: AI mimics human emotions and forms connections, posing a challenge to genuine human relationships. To truly feel cared about and connected with others, we need to hear the human voice. Machines can’t fill a relationship void.


  • Leaders must prioritize in-person interactions, emotional intelligence, and intuition.



What is one step you will take in your organization to use AI wisely and help people develop the skills to have meaningful lives in a world in which AI has an expansive reach? 

Trust-Building Conversations

By Cathie Leimbach • June 30, 2026
Most workplace tension doesn't come from major conflicts. It comes from too few conversations. A disappointment that was never discussed. A broken agreement that was never repaired. Appreciation that was never expressed. Over time, these "withholds" create friction that slows collaboration, weakens trust, and makes even simple conversations feel difficult. The strongest teams don't avoid tension—they address it early. Research highlighted in a recent McKinsey article found that unresolved tensions can significantly reduce team effectiveness, while high-trust teams consistently outperform their peers. The difference isn't the absence of problems. It's the willingness to talk about them. One of the most practical leadership habits is creating regular opportunities for transparent interaction. That includes appreciation. People should hear what they're doing well far more often than they hear about their shortfalls. Specific, genuine recognition builds trust over time. Those trust deposits matter because once positive relationships are built, difficult conversation are more likely to accept the message . When correction is needed, reinforce that you value the person, even though they aren’t perfect. The goal is growth, not judgment. But leaders should be careful not to make appreciation transactional. If positive feedback has been absent for months, suddenly offering praise immediately before a critique usually feels insincere. Trust is built through a steady pattern of recognition, encouragement, and honest conversation—not a last-minute compliment. Transparent leaders also address issues early. Small frustrations become large resentments when left unresolved. Teams that clear the air quickly spend less energy managing tension and more energy producing results. The result? Less friction. More trust. Stronger relationships. Better performance. Because healthy conversations don't just solve problems—they strengthen the team. Free Leader Guide: 5 Practices for Trust-Building Conversations The best leaders don't wait for tension to become conflict. They build trust before it's needed. Download our 5 Practices for Trust-Building Conversations guide to learn practical ways to strengthen relationships, reduce friction, and create a culture where honest conversations lead to better performance. Download the guide and start building trust one conversation at a time.

Speaking Up Is Not Defiance. It's Duty.

By Cathie Leimbach • June 23, 2026
Most leaders say they want employees to speak up. They want people who spot risks, question assumptions, and help the organization make better decisions. Yet many employees hesitate to do exactly that. Why? Because leaders often respond to speaking up as if the speaker is complaining, criticizing or resisting. When people fear being viewed as difficult, they stop sharing what they see. The organization loses valuable information, ideas, and perspectives. A recent McKinsey article found that teams with high psychological safety are two to three times more likely to generate breakthrough ideas. When people feel safe speaking up, better thinking follows. The best leaders understand a simple truth: Speaking up is not defiance. It's duty. When employees question assumptions, raise concerns, or offer a different perspective, they are helping the team avoid blind spots and make stronger decisions. That's why effective leaders don't merely tolerate speaking up—they invite it. They ask: What are we not seeing? What assumptions are we making? Who might see this differently? What information are we missing? Just as importantly, they respond with curiosity instead of defensiveness. They thank people for expressing their perspective. They explain how input influenced decisions. They make speaking up safe. Because organizations don't improve when everyone agrees. They improve when people feel responsible for helping the team see what others may have missed. In healthy organizations, speaking up isn't rebellion. It's responsibility. It's duty. Leadership Reflection Think about your last leadership team meeting. Did people simply agree? Or did someone help the team see something it otherwise would have missed? Download 5 Questions That Surface Better Thinking and make speaking up a productive part of how your team thinks, decides, and performs.