Psychological Safety Increases Workplace Success

Cathie Leimbach • November 28, 2023

Erica Keswin, a workplace strategist and coach, suggests that Workplace Performance = Psychological Safety + Purpose. When people feel safe at work and believe their work has purpose, they will be a stronger performer. And, appropriate rituals at work help employees feel safer.


A ritual is a sequence of activities involving gestures, words, and/or actions that mark a specific occasion. Rituals that make people more connected to the mission and people in their organization create a greater sense of belonging, increasing employees’ sense of being in a safe place and motivating them to meet and exceed workplace expectations.


Consider these ideas around rituals:

  1. In-person rituals help employees get to know each other, they help people want to develop valuable connections with each other rather than hiding behind technology.
  2. If we want the benefits of psychological safety, we need to be intentional about establishing and maintaining them. Rituals don’t come out of thin air.
  3. Rituals can include celebrating recurring events such as welcoming a new employee, acknowledging promotions, marking the end of a week or the completion of a project.
  4. Rituals can be accessible to everyone. They don’t have to cost money or be complicated or intimidating. They can be as simple as a Monday morning team coffee break.


What simple ritual could your company adopt to increase human connection and workplace pride? What is one step you can take towards starting this ritual?



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