The Drive to Get Better

Cathie Leimbach • November 8, 2022

Molly Fletcher has drive. She has passion and the desire to become her best self. This motivates her to set high goals for herself and to push through obstacles to achieve her next personal best.

Who is Molly Fletcher? A former college tennis player. A young woman who didn’t look for jobs during her senior year. A daughter with little money who drove out of her family’s driveway in Michigan and headed to Atlanta to make her living in the sports world.  A wife and mother. A female sports agent who has represented top professional athletes.

Molly tells of sleeping on the couch at a friend’s apartment while figuring out how to quickly start earning some money. During her first days in Atlanta, she took some very strategic actions. She offered to be a tennis pro at apartment buildings with tennis courts. She learned which apartment buildings already had tennis pros. She reached out to a well-connected tennis industry professional she knew. He shared that he knew an apartment building tennis pro who was changing jobs soon but hadn’t given his notice. After negotiating for ongoing free promotional pizzas with the pizzeria across the road from the soon-to-be vacant tennis pro job, Molly returned to that apartment building to let the superintendent know that IF their tennis pro resigned, she would provide pizza at her weekly tennis clinics. Molly also provided an example of the tennis tips she could contribute to the monthly tenant newsletter. A few minutes later, Molly was the tennis pro at that building. The superintendent couldn’t believe her luck in finding a tennis pro just a few hours after their long-time pro had submitted his resignation. And Molly had just negotiated a free apartment in return for giving tennis lessons one evening a week. And Molly’s story goes on because she has drive.

Molly defines drive as the determination to get even better. Many athletes get to the pros because of there talent. Many achieve great thing but once they reach their goal they stagnate. Those who stay at the top of their game have a desire to continually get even better. 

Those with drive are internally driven. They compete against themselves, not against others. It is continual growth, not their ranking among their peers, that motivates them. They love the pursuit of continual improvement. 

Molly has interviewed many high performing athletes to discover what makes them be so successful and found that the best of the best have internal drive, want to get better, don’t pay much attention to the competition, and help the up and comers.  

How many of these attributes do you have? Which ones would you like to develop further? What will you do this week to strengthen your drive to be the best you that you can be? You might be inspired by Molly’s Ted Talk, Secrets of a Champion Mindset. 

The Empty Chair Is Trying to Tell You Something

By Cathie Leimbach • August 18, 2026
An empty workstation gets your attention. What caused it should keep your attention. When attendance becomes a problem, the first response is often to review the policy, document the absence, or find someone to cover the shift. Those things may be necessary. But they don't tell you why the problem is happening. A conversation might. Instead of starting with “Why do you keep calling off?” try “I've noticed you've missed several days recently. What’s going on?” Then listen. You may hear about something outside of work. But you may also discover frustration with a supervisor, conflict with a coworker, unclear expectations, scheduling difficulties, or an employee who no longer feels valued. Understanding the reason doesn't mean ignoring attendance expectations. It means you know what you're actually dealing with. Also, look for patterns. Is absenteeism higher on one shift? In one department? Under one supervisor? Did it increase after a schedule or leadership change? Those patterns may tell you where another conversation needs to happen. Most importantly, don't wait until attendance becomes a disciplinary issue to start talking. Check in with employees. Ask what's making their work harder. Ask what they need from their supervisor. And when someone raises a concern or makes a suggestion, be sure to tell them what action you are taking or why their idea won’t be implemented. The goal isn't to eliminate accountability. It's to address problems before accountability is the only conversation left. Conversation is Where Leadership Happens™ You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on September 21. Gain insights from Cathie Leimbach and other attendees. Register here for the FREE Workplace Conversations Clinic 

Is Absenteeism a Pain in Your Pocket?

By Cathie Leimbach • August 10, 2026
Absenteeism is expensive. Every unexpected absence costs more than a day's wages. Someone else may need to work overtime. Priorities get reshuffled, service slows, projects fall behind, and customers notice. Before long, absenteeism starts taking money right out of your pocket. That's why many organizations turn to attendance policies, incentives, disciplinary action, or tighter oversight. But what if those approaches are addressing the symptom rather than what's really going on? Most people don't wake up one morning and suddenly decide they don't care about their work. Disengagement usually happens gradually. People stop sharing ideas. They stop feeling heard. They begin doing only what's required. Eventually, some stop showing up. By the time absenteeism is brought to your attention, the real issue may have been growing for weeks—or even months. If absenteeism has become a recurring challenge, don't just ask, "How do we reduce call-offs?" Instead, ask "What happened before people stopped wanting to show up?" That question may lead you somewhere an attendance report never will—and may ultimately save far more than overtime costs. Attendance problems. Accountability. Difficult conversations. Team conflict. Every leader faces workplace people challenges, and few have been taught exactly what to do when they arise.  Talking through your challenges with others can be helpful. Ask questions of your network. Get some ideas online. Sometimes another perspective is exactly what you need to see the situation differently. You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on August 17. Gain insights from Cathie Leimbach and other attendees as you explore practical ways to handle the situations you're facing. Register here for the FREE Workplace Conversations Clinic