The Manager Effect: How Good Leadership Drives Business Success

Cathie Leimbach • September 16, 2025

Your manager might be the key to your company's bottom line. Gallup's extensive research shows that quality managers don't just make employees happier—they directly boost financial results.


The Numbers Don't Lie

Gallup studied thousands of business units and found striking patterns. Teams with engaged managers see 23% higher profitability compared to those with disengaged leaders. The research also reveals that companies in the top quartile for employee engagement achieve 10% higher customer ratings and 18% higher productivity.


What Makes the Difference?

Great managers create a ripple effect throughout their teams:

·        Boost employee engagement - Engaged workers are 31% more productive and have 37% better sales performance

·        Reduce turnover costs - Good managers cut voluntary turnover by up to 40%

·        Improve customer satisfaction - Teams with strong leadership see 12% better customer metrics

·        Drive innovation - Engaged employees are 3x more likely to contribute new ideas


The research is clear: investing in manager development isn't just good for morale—it's essential for financial success. Companies that prioritize manager training see measurable improvements in revenue, profit margins, and overall business performance. Check out our visual breakdown to see all the numbers in action.


Ready to transform your bottom line? Schedule a 15-minute meeting with Cathie Leimbach to share your hopes and explore how Agon Leadership might be able to assist you in upskilling your managers so they are equipped to help today's employees excel.

By Cathie Leimbach December 30, 2025
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By Cathie Leimbach December 23, 2025
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