Want a 350% ROI?

Cathie Leimbach • November 11, 2020

I’ve got the investment for you! And, it’s not too good to be true. It really does yield a 350% ROI! And, it’s legal!


This investment is training!! On average, one dollar invested in training increases the bottom line by $4.53, yielding a 353% return.


What is the catch? To yield a strong return the training has to be relevant to your organization’s needs. It must meet 3 criteria:

  •  result in trainees learning new knowledge and developing new skills,
  •  have job impact, be relevant and be used at work after training,
  • improve the organization’s bottom line.


What is limiting your bottom line? Which of your current challenges would be reduced if your employees interacted, behaved, or worked differently? Training could be the solution. 


Many of the 385,000 open job positions in manufacturing are paying new hires $40,000 per year. These positions remain unfilled because job seekers lack skills in manufacturing fundamentals or robotics. Vocational schools and community colleges offer such training but enrolment is low.


Many small businesses are always short-handed. Their staff are getting burned out. Managers are reluctant to hire job applicants who are weak in workplace fundamentals. Personal Leadership Effectiveness™ training is available to help individuals become more reliable, positive, and productive so they add value at work.


Most people are doing the best job they can with their current knowledge and skills, but due to their lack of know-how they may be achieving less than half of their potential. Their supervisors are too busy with other responsibilities to coach them. The HR department is prioritizing administration above training. The company could increase its bottom line by $3,500 for every $1,000 invested in relevant training.


90% of managers lack effective leadership skills. Most staff who leave a company do so to escape one of these bad managers. Effective management training leads to enhanced employee engagement and can increase the organization’s bottom line by 50% or more. The Conversational Management™ program can generate such an impact. 


Would you like to improve your company’s bottom line by meeting the needs of more customers and helping all employees add value? Then, first, it’s time to identify the gaps in staff knowledge, skills, and behaviors. And, second, invest in training that will produce win/win results for staff members and the organization.



Contact Cathie Leimbach to discuss needs assessment strategies and effective ways to enhance leadership, team player, and soft skills competence within your organization so employees are equipped to achieve profit and impact goals.


By Cathie Leimbach May 19, 2026
Many organizations assume their biggest challenges are rapidly changing technology, customer retention, and employee initiative. But quite often, the root cause is people leadership problems. That’s one reason The Imperfect CEO by Jim Brown is so timely. Releasing today, May 19, the book explores how leaders build healthier organizations not by pretending to have all the answers, but by creating cultures grounded in trust, clarity, accountability, and meaningful conversations. Brian Besanceney, Chair, Board of Orlando Health, Inc., described the book this way: “Through vivid stories, real-world examples, and a model grounded in collaborative culture, Jim Brown gives leaders permission to wrestle honestly with the generational divides, misaligned targets, and cultural fractures that can too often sabotage high-potential organizations.” Greg Apple, CEO of Amgine.ai, connected the book to leadership beyond business alone: “In a fast-moving company, culture is everything. Jim Brown’s principles have helped our team lead with greater clarity and alignment. The Imperfect CEO distills those lessons brilliantly. Every leader should read it.” What stands out to me is how closely this book aligns with the principles behind Conversational Management. Healthy cultures are rarely built through policies alone. They are built through the quality of everyday leadership conversations — how expectations are clarified, how accountability is handled, how feedback is delivered, and how trust is strengthened over time. That’s why leadership development cannot stay theoretical. Culture changes conversation by conversation.  The Imperfect CEO is an easy-to-read business fable that illustrates common people leadership challenges and provides suggestions for overcoming them. Order your copy today and start building healthier leadership conversations inside your organization.
By Cathie Leimbach May 12, 2026
Chick-fil-A restaurants often receive far more job applications than they have openings. This is not luck. It is leadership. People apply where they believe they will be treated well. At Chick-fil-A, employees experience respectful communication, clear expectations, and leaders who support their success. That reputation spreads quickly through word of mouth. Leaders in these restaurants do simple things well. They ask questions before they assume. They listen to employees. They provide encouragement and clear direction. They notice good work and address problems in a helpful way. As a result, employees feel valued. They enjoy coming to work. They tell others. That is what attracts more applicants. Many organizations focus only on hiring. Strong organizations focus on how people are treated after they are hired. When leaders create a workplace where people feel respected, supported, and clear on what success looks like, something powerful happens: People stay. People perform. And more people want to join. This is what leadership really is. Would you like to see several leadership and culture practices Chick-fil-A uses to attract and keep quality employees? Click here to view: How Chick-fil-A Attracts Quality Applicants