4 Key Behaviors of Highly Effective Leaders
Cathie Leimbach • June 18, 2024

Great leadership begins with a mindset that fosters the success of others. This leadership mindset is pivotal for organizational excellence. It encompasses four key behaviors: being supportive, maintaining a strong results focus, considering multiple perspectives, and solving problems effectively.
- Leaders who are supportive build trust and encourage team members, creating a positive work environment.
- A strong results focus ensures that goals are met efficiently and effectively, driving the team towards success.
- By considering multiple perspectives, leaders can make well-rounded decisions, fostering innovation and inclusivity.
- Effective problem-solving enables leaders to navigate challenges swiftly, maintaining progress and morale.
McKinsey studies found that together, these behaviors account for 89 percent of leadership effectiveness, demonstrating that a balanced approach combining empathy, goal orientation, inclusivity, and strategic thinking is crucial for leading teams to success.
This mindset not only enhances individual performance but also cultivates a collaborative and thriving organizational culture.
Ever wonder why some companies consistently outperform their competitors? According to Ram Charan's "Leaders at All Levels," the secret often lies in their approach to leadership development. Think about it: when organizations invest in developing leaders at every level, they're not just checking a box for HR—they're directly fueling their economic engine. Charan says that leadership talent is actually the biggest constraint on business growth worldwide. Too many companies treat leadership development as a nice-to-have program rather than a strategic necessity. But those who get it right create a continuous chain reaction of leadership excellence throughout their organization, resulting in measurable business advantages. The most successful companies don't just develop executives at the top. They identify potential leaders early, move them through increasingly challenging assignments, and ensure they gain the necessary skills to drive performance at every level. In today's competitive landscape, your leadership pipeline isn't just about succession planning—it's about creating the sustainable competitive advantage that drives superior business results and economic performance right now.

Have you ever felt like someone wasn't really hearing you? Reflective listening can fix that problem in the workplace. Reflective listening means truly understanding what someone is saying before you respond. When a coworker is speaking, focus completely on their words instead of planning what you'll say next. Many of us start forming responses while others are still talking, which means we miss important parts of their message. True listening requires patience and practice. To become a reflective listener, start by giving your full attention. Put away your phone, turn away from your computer, and make eye contact. Then, after the person finishes speaking, briefly summarize what you heard. You might say, "So what I'm hearing is..." This shows you were truly listening and gives them a chance to clarify if needed. The benefits of reflective listening are huge. It reduces misunderstandings, builds trust between coworkers, and helps solve problems more effectively. People feel valued when they're truly heard, which creates a more positive workplace. With practice, reflective listening becomes a habit that improves all your work relationships. Remember: listen first, respond second. Your workplace will be better for it.