Autocratic Leaders Can Cause Big Problems

Cathie Leimbach • July 23, 2020

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Some leaders are staunch autocrats. They believe that being responsible for team or company performance requires them to control where, when, and how employees do their work.


Others are servant leaders. They leverage their employees’ strengths. They assign tasks that fit with each employees’ natural preferences. They are clear on what the employees are expected to accomplish and encourage their staff to find the best way for them to achieve these results.


Unfortunately, I have experience using both of these leadership styles. Servant leadership is a win/win/win while autocratic leadership can be a lose/lose/lose for the leader, the team members, and the organization. Interpersonal rapport, personal satisfaction, and bottom line results are all stronger with servant leadership. 


Servant leaders help employees to feel appreciated and valued, which increases employee engagement, retention, and productivity, resulting in a good bottom line for the organization. Yet, few managers are not servant leaders. 51% of managers think they are showing appreciation to their staff, only 17% of the workforce feels appreciated and valued. 65% of employees have left an organization to escape from a bad boss and the toxic workplace the leader created.


Our economy and our quality of life are both suffering because the majority of managers are ineffective. Only 35% get any training on how to lead people, and only 10% display effective people management skills during their first 10 years in a people leadership position. Many use an autocratic leadership style which frequently backfires.


Autocratic leaders often give employees step by step instructions on when and how to do their work, rather than clearly defining the results they should achieve and giving them flexibility with how to get there. Employees become frustrated with their boss’s micromanagement. (My children have balked when I have used the autocratic style when assigning chores they have done before.) Employees (or spouses and children) may discover ways to do their work that are more efficient and more fun. They may have a more alert mind and more energy in the morning, so want to do their hardest or least-liked work early in the day. Autocratic managers squelch such innovation and insist on following a standard process.


By denying their staff the opportunity to change for the better, autocratic leaders hinder the organization’s future success. 


Research shows that when individuals have a sense of control over how they live and work, they have more self-motivation and better mental health. When they don’t have much autonomy, they feel stifled and frustrated. They experience little job satisfaction resulting in less motivation, higher absenteeism, poorer health, and reduced productivity. 


Autocratic managers tend to cause more problems than they solve. How long will organizations and society put up with the economic and human toll of ineffective people management practices?


Management skills that empower, encourage, and engage the workforce can be learned. When will you and your organization make it a priority to invest in equipping managers to develop healthy, high performing individuals and teams?


There are few investments that yield a higher ROI than equipping leaders to support their team members for success. When will you invest in sharpening the people leadership skills in your organization?



To learn more about affordable ways to equip your leaders to serve the needs of your employees and increase productivity, contact Cathie Leimbach at cathie@agonleadership.com or 440-320-3113. 



By Cathie Leimbach • October 20, 2026
"When you get a chance." Kelly meant Wednesday. Alex heard next week. The report needed fixing. Alex had said he'd take care of it. So, when she opened the file before Thursday's meeting, she expected to see the changes. They weren't there. "I thought you meant next week," Alex said. "And I wasn't sure which sections you wanted changed." Kelly was frustrated. This wasn't the first time something had slipped. But as she replayed their conversation, she remembered what she'd actually said: "Can you tidy this up when you get a chance?" She had a deadline in mind. She knew exactly what needed changing. She hadn't told Alex either one. The Symptom Missed deadlines. Quiet resentment. The thought, "This isn't the first time." It's hard to hold someone accountable for an expectation that was never stated. Too often, when a leader’s expectation isn’t met, they think, "my team members just don't follow through" or "I shouldn't have to chase people." Yet, the problem is often that the leader didn’t communicate clearly. Requests like "Keep me updated," "Make this a priority", and "Be more proactive" may feel clear in your mind when you say it. But others may leave the conversation with a very different picture in their mind. Then, leaders are frustrated when the result doesn't match their intention. The Tip Healthy accountability starts with a shared understanding of what needs to happen. It continues when you follow up on what was agreed to. Before you finish your next conversation about a task, make sure you've settled four things: What needs doing What the desired result includes Who will do it When it is to be done by After you have clearly stated your expectations, ask the other person to state the specifics of the assignment. Give them an opportunity to raise questions or discuss competing demands. Kelly could have said: "Alex, please update the sales figures and add a short summary of what's changed since last month. I need it by Wednesday, October 28, at 3:00 pm so I can review it before Thursday's meeting. To be sure I explained the task well enough, please state what I asked you to do.” “What challenges might get in the way?" Then agree on what happens if a problem comes up: "If that timing looks too tight, let me know by Tuesday so we can work out the next step." Now there's a commitment you can both refer to. If Wednesday comes and the report isn't ready, Kelly can address it directly: "We agreed it would be ready by 3:00 today, and I haven't received it. What happened?" Clarity won't prevent every missed deadline. But it increases the chances that everyone is on the same page – and that your expectations will be met. When leaders make expectations clear and are open to employee questions and concerns, accountability becomes part of how the team works. Quality results become the norm. Conversation is Where Leadership Happens™ Do you wonder how to make your expectations clearer or how to avoid frustration when holding others accountable? Join Us on November 16  Join our Workplace Conversations Clinic on November 16 to practice setting clear expectations and following up when things slip. You could also have a chance to practice difficult conversations within your team. Reserve your place → HERE
By Cathie Leimbach • October 13, 2026
"I thought you knew I appreciated your work." Kate hadn't planned to say those words in a one-to-one. But when a team member told her, "I'm never quite sure whether you think I'm doing a good job," she was caught off guard. He was someone she relied on. He helped new colleagues settle in, handled difficult customers calmly, and often spotted problems before they got bigger. Of course she valued him. Then she tried to remember the last time she'd told him, and what she'd actually said. There was a quick "Thanks, everyone" at the end of a meeting. A "Great work" in a team email. But she couldn't recall ever telling him what she had noticed about his contribution. Kate had been worried about rising absences and a team that seemed less involved. Praise wouldn't explain or fix every issue. Still, this conversation raised a question she hadn't considered: how many people on her team were feeling their efforts weren’t noticed or appreciated? It's easy to assume people know we appreciate them, especially the ones who quietly get on with the job. We turn our attention to whatever needs fixing, and we don’t acknowledge the people who are doing good work. Meanwhile, people who never receive thanks start to wonder if they are noticed, pull back, stop offering their ideas, and start job hunting elsewhere. Try this week: Look for one contribution each person on your team is making . Tell them what you notice about their work and why it matters. Instead of simply saying, "Good job," try: "Thanks for staying ten minutes past shift change to walk Jamie through the new changeover on Line 3. She now knows exactly what to do instead of guessing." Three elements of meaningful praise are: Be specific. Name what they did and the effect it had. Keep it natural and proportionate. A quiet word can mean a lot. Recognition doesn’t have to be in front of the whole team. Let it stand on its own. Don’t add a "but" or a new request right after the positive feedback. Sincere, specific praise helps people feel seen. It builds rapport because you're showing you notice how they contribute, not just whether the task got done. And people are more likely to speak up and share ideas when they feel heard and connected to the people they work with.  Conversation is Where Leadership Happens™ How often does your appreciation go unspoken? Join our Workplace Conversations Clinic on October 19, 3:00 to 3:30 PM, live on Zoom. You'll practice giving praise that feels natural and helps people feel valued. You'll also have the chance to practice other difficult workplace conversations, from raising concerns to working through disagreements. Reserve your place here!