Quiet Quitting is a Manager Problem

April 16, 2024

Earning the respect of your employees

In today’s work world, many employees are quietly losing enthusiasm for their jobs. This isn’t just a problem for the employees. It’s a big issue for their bosses too. Studies show that a whopping 80% of workers are happy with their tasks but are unhappy with their managers. This mismatch is causing serious problems like lower productivity, fewer repeat customers, and less money for the company.


Employees are yearning for managers who are approachable and open to feedback. They want leaders who create an atmosphere where they feel comfortable expressing their opinions without the fear of facing negative consequences. For instance, instead of feeling hesitant to share ideas or concerns, employees desire an environment where their voices are heard and valued. Moreover, fairness in treatment is crucial; workers want managers who treat everyone on the team equally, without playing favorites or showing bias. When managers embody these qualities, employees feel more empowered, respected, and motivated to contribute positively to the workplace.


To fix this situation, companies need to focus on training managers to be better leaders. They need to learn how to build trust, treat employees with respect, and keep communication open. By doing this, leaders can reverse the trend of workers losing interest and create a happier, more successful workplace for everyone.



If your organization would like to overcome some of these manager concerns, register to attend a Test Drive for Conversational Management™, a skills development program that equips leaders to create a trusting, respectful workplace.   

Why Some Companies Attract More Job Applicants Than They Need

By Cathie Leimbach • May 12, 2026
Chick-fil-A restaurants often receive far more job applications than they have openings. This is not luck. It is leadership. People apply where they believe they will be treated well. At Chick-fil-A, employees experience respectful communication, clear expectations, and leaders who support their success. That reputation spreads quickly through word of mouth. Leaders in these restaurants do simple things well. They ask questions before they assume. They listen to employees. They provide encouragement and clear direction. They notice good work and address problems in a helpful way. As a result, employees feel valued. They enjoy coming to work. They tell others. That is what attracts more applicants. Many organizations focus only on hiring. Strong organizations focus on how people are treated after they are hired. When leaders create a workplace where people feel respected, supported, and clear on what success looks like, something powerful happens: People stay. People perform. And more people want to join. This is what leadership really is. Would you like to see several leadership and culture practices Chick-fil-A uses to attract and keep quality employees? Click here to view: How Chick-fil-A Attracts Quality Applicants

What If Your Biggest Performance Problem Isn’t What You Think?

By Cathie Leimbach • May 5, 2026
What If Your Biggest Performance Problem Isn’t What You Think? When CEOs think about risk, they often focus on: Market shifts Operational issues Financial exposure But one of the biggest performance problems is far less visible: Low trust inside the organization. Nearly 30% of employees say they don’t receive clear, honest, or consistent communication from leadership. Over time, that creates doubt—about expectations, personal performance, and priorities. Employees begin to feel that their job is at risk because they aren’t getting any positive feedback. They question whether they have the tools, training, and support needed to do their jobs well. When they only hear about changes at work through the rumor mill, they feel information is being held back. And when that happens: Alignment drops Speed slows Assumptions increase Execution fractures “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” — Stephen R. Covey Trust isn’t soft. It’s a leading indicator of performance. When trust is strong: Decisions move faster Teams align quicker Change sticks When trust is weak: Everything takes longer Everything costs more And here’s the reality : Trust-building conversations are not a common leadership strength today. Yet leaders like Ken Blanchard, Stephen M.R. Covey, and David Horsager all point to the same conclusion—these are not optional skills. They are required for performance in today’s environment. Which means trust gaps are rarely about effort. They’re about conversation skills. A question to consider: Where might low-trust leadership behaviors—not lack of effort—be quietly slowing your organization down? Join Cathie Leimbach and a small group of leaders for a 45-minute Leadership Conversation – Workforce Challenges on Tuesday, May 12 at 3:00 PM ET. If trust is impacting speed, alignment , or execution in your organization, this conversation is for you. Register here Limited to a small group.