Quiet Quitting is a Manager Problem

April 16, 2024

Earning the respect of your employees

In today’s work world, many employees are quietly losing enthusiasm for their jobs. This isn’t just a problem for the employees. It’s a big issue for their bosses too. Studies show that a whopping 80% of workers are happy with their tasks but are unhappy with their managers. This mismatch is causing serious problems like lower productivity, fewer repeat customers, and less money for the company.


Employees are yearning for managers who are approachable and open to feedback. They want leaders who create an atmosphere where they feel comfortable expressing their opinions without the fear of facing negative consequences. For instance, instead of feeling hesitant to share ideas or concerns, employees desire an environment where their voices are heard and valued. Moreover, fairness in treatment is crucial; workers want managers who treat everyone on the team equally, without playing favorites or showing bias. When managers embody these qualities, employees feel more empowered, respected, and motivated to contribute positively to the workplace.


To fix this situation, companies need to focus on training managers to be better leaders. They need to learn how to build trust, treat employees with respect, and keep communication open. By doing this, leaders can reverse the trend of workers losing interest and create a happier, more successful workplace for everyone.



If your organization would like to overcome some of these manager concerns, register to attend a Test Drive for Conversational Management™, a skills development program that equips leaders to create a trusting, respectful workplace.   

When Leadership Feels “Fine”… But Results Tell a Different Story

By Cathie Leimbach • January 13, 2026
Many leaders feel things are mostly on track. Goals are set. Meetings happen. People stay busy. On the surface, it all looks fine . But underneath, small cracks often tell a different story. You may notice work getting redone, decisions slowing down, or people quietly avoiding ownership. These aren’t just workflow problems. They’re leadership signals — and they’re easy to miss when everyone is moving fast. Leaders often believe they’ve been clear. They think people know what’s expected and who owns what. And they assume that if something was wrong, someone would speak up. But in real life, expectations get interpreted in different ways. Ownership can feel risky. And many people stay silent just to keep the peace. That gap between what leaders intend and what teams experience is where performance starts to slip. A few simple questions can help reveal what’s really going on: · Where is work quality lacking? · What decisions keep getting stuck? · Where do leaders step in instead of letting others own it? Start noticing those patterns. They point to exactly where stronger leadership can make the biggest difference. 👉 See what a 10–15% leadership shift could mean for your bottom line. View the Leadership ROI Chart .

Why Leadership Skills Matter More Than Ever in 2026

By Cathie Leimbach • January 6, 2026
People are essential to your business success—yet many organizations underestimate the return on leadership development. Payroll and benefits alone account for 15 to 60% of operating expenses for most companies. In industries with lower payroll percentages, the trade-off is often expensive equipment—but without well-trained people, even the best tools underperform. The truth is simple: mediocre employee skills produce mediocre business results. What’s often overlooked is where performance and engagement are truly shaped. Employees themselves only control about 30% of the factors that drive engagement and high performance. Leaders control the other 70%. Despite this, only 18% of organizations say their leaders are very effective at achieving business goals, even though 71% offer leadership training. Why the gap? Much of that training focuses on strategy or systems—not on people leadership skills that directly improve performance. When leaders do build those skills, the impact is powerful. Employees who feel supported give 57% more effort and are 87% less likely to leave. Organizations can see earnings increase by as much as 147%. In fact, leadership training delivers a $7 return for every $1 invested—more than double the return on technology investments. Since leadership capability is being touted as the most critical factor for organizational success in 2026, it’s worth asking: Which people leadership best practices have your managers truly adopted? What currently weak areas are the most important to strengthen this year? A short leadership quiz can surface strengths and growth areas that aren’t always obvious—especially when you take time to talk through what it reveals.