Quiet Quitting is a Manager Problem

April 16, 2024

Earning the respect of your employees

In today’s work world, many employees are quietly losing enthusiasm for their jobs. This isn’t just a problem for the employees. It’s a big issue for their bosses too. Studies show that a whopping 80% of workers are happy with their tasks but are unhappy with their managers. This mismatch is causing serious problems like lower productivity, fewer repeat customers, and less money for the company.


Employees are yearning for managers who are approachable and open to feedback. They want leaders who create an atmosphere where they feel comfortable expressing their opinions without the fear of facing negative consequences. For instance, instead of feeling hesitant to share ideas or concerns, employees desire an environment where their voices are heard and valued. Moreover, fairness in treatment is crucial; workers want managers who treat everyone on the team equally, without playing favorites or showing bias. When managers embody these qualities, employees feel more empowered, respected, and motivated to contribute positively to the workplace.


To fix this situation, companies need to focus on training managers to be better leaders. They need to learn how to build trust, treat employees with respect, and keep communication open. By doing this, leaders can reverse the trend of workers losing interest and create a happier, more successful workplace for everyone.



If your organization would like to overcome some of these manager concerns, register to attend a Test Drive for Conversational Management™, a skills development program that equips leaders to create a trusting, respectful workplace.   

What Changes When People Actually Feel Engaged?

By Cathie Leimbach • April 7, 2026
Most leaders don’t struggle because they don’t care. They struggle because engagement feels hard to influence. But when people are engaged, the impact is hard to ignore: 18% higher sales 23% higher profitability 70% higher wellbeing These differences come from comparing the 25% of organizations with the strongest employee engagement to those in the bottom 25% (Gallup). And the stakes are bigger than most realize— disengaged employees cost U.S. organizations nearly $2 trillion in lost productivity each year (Gallup). This isn’t about perks or programs. It’s about how people are led every day. Engaged teams are clearer on expectations. They feel supported. They know their work matters. And most importantly—those conditions don’t happen by accident. They’re created in conversations: Clarifying priorities Reinforcing what good looks like Checking for understanding Following through consistently Small leadership habits drive big business outcomes. A question to consider: Where could stronger day-to-day leadership conversations improve results in your team? 👉 Join our next 60-minute Leadership Conversation: Inspiring High Performance — Monday, April 27 th at 3:00 PM ET (this is not a webinar) It’s a small-group discussion with other leaders looking at a simple question: What’s actually driving engagement—and what’s quietly holding it back?  If a shift in leadership could impact sales, profitability, and wellbeing… it’s worth exploring what that might look like in your world.

4 Leadership Behaviors That Drive Trust, Performance, and Accountability

By Cathie Leimbach • March 31, 2026
Most leaders don’t struggle because they lack knowledge. They struggle because leadership opportunities show up in daily conversations —and those moments are easy to miss. The difference between average and high-performing teams often comes down to four leadership behaviors: 1. Build Trust Through Everyday Conversations Trust is built in small moments. Listen to concerns Ask thoughtful questions Follow through Address issues quickly and respectfully 🤝 Trust grows through consistent, everyday conversations. 2. Reinforce What Good Looks Like People repeat what gets recognized. Be specific: “I appreciated how you handled that client issue quickly—that made a difference.” 🔒 Clarity + recognition = stronger performance. 3. Address Problems Early—Kindly and Clearly Avoiding issues creates bigger ones. Keep it simple: What was expected? What happened? What needs to change? 👥 Clear, timely conversations reduce drama and improve results. 4. Support People So They Can Succeed Your role is to help your team succeed. Clarify priorities Remove obstacles Provide resources Coach progress 🔍 When people have clarity and support, performance follows. The Real Lever: Conversations None of this requires new systems. It happens in everyday interactions— 1:1s, quick check-ins, and follow-ups. Better conversations → better results. Quick Reflection Which one would make the biggest difference for you right now? Build trust Reinforce performance Address problems early Support success 👉 Join our next 60-minute Leadership Conversation – Inspiring Employee Performance on Monday, April 6, at 3:00 pm ET. Not a webinar. A working session with other leaders looking at what’s actually happening on their teams—and how small shifts in daily conversations change performance fast. If you're curious what even a 10% shift in consistency could look like for your team… this is a good place to start.