Showing Appreciation to Your Employees

Cathie Leimbach • October 25, 2022

Many people who believe appreciation is important confess that they don’t know how to show appreciation in a way that is meaningful to their employees. Let’s look at some key factors for being authentically helping your team members feel valued.

Training for managers is a critical first step. Only when leaders buy-into the why of appreciation and have the necessary skills will they be confident and competent in this area.

There are 5 main types or languages of appreciation that help people to feel valued. Dr. Gary Chapman and Dr. Paul White have written a book and provide great resources on “The 5 Languages of Appreciation in the Workplace”. These are:

Words of Affirmation – Thank someone in-person one-on-one or in a group. Give them a thank you note on a card or Post-it. Send them a text or an email. Be sure to think quieter people one-on-one or in a very small group. More outgoing and confident people often enjoy being acknowledged publicly at a special event.

Quality Time – When an employee stops at your office with a question, turn away from your computer and put your pen down. Make eye contact so they know you are focusing on them. Spend coffee break or lunch with an employee or two.

Acts of Service – When a colleague has a big deadline and you have a light day, ask how you could help them for an hour. When an employee is taking cases of supplies to a community awareness event, take a few minutes to help them load their vehicle or hold the door when their arms are full.

Gifts – Only 7% of the workforce highly values gifts at work. Many of them feel valued with small gifts such as a gift card for their favorite coffee shop or a pad of nifty shaped Post-its.

Physical Touch – Yes, physical touch helps people feel valued, but, it isn’t a preferred language of appreciation at work. However, workplace belonging a rapport are enhanced by handshakes, fist bumps, and high fives.

Senior leaders modeling effective appreciation behaviors is also important. When managers and supervisors are the recipients of authentic appreciation, they are much more likely to support their employees in similar ways. When managers and supervisors who appreciation, the employees are more likely to have stronger job satisfaction and productivity and are less likely to resign.

Human beings are emotional beings. When we feel valued, we are happier and add more value. What is one thing you will do this week towards appreciating your colleagues more? 

The Leadership Problem Most Companies Don’t Address

By Cathie Leimbach • May 19, 2026
Many organizations assume their biggest challenges are rapidly changing technology, customer retention, and employee initiative. But quite often, the root cause is people leadership problems. That’s one reason The Imperfect CEO by Jim Brown is so timely. Releasing today, May 19, the book explores how leaders build healthier organizations not by pretending to have all the answers, but by creating cultures grounded in trust, clarity, accountability, and meaningful conversations. Brian Besanceney, Chair, Board of Orlando Health, Inc., described the book this way: “Through vivid stories, real-world examples, and a model grounded in collaborative culture, Jim Brown gives leaders permission to wrestle honestly with the generational divides, misaligned targets, and cultural fractures that can too often sabotage high-potential organizations.” Greg Apple, CEO of Amgine.ai, connected the book to leadership beyond business alone: “In a fast-moving company, culture is everything. Jim Brown’s principles have helped our team lead with greater clarity and alignment. The Imperfect CEO distills those lessons brilliantly. Every leader should read it.” What stands out to me is how closely this book aligns with the principles behind Conversational Management. Healthy cultures are rarely built through policies alone. They are built through the quality of everyday leadership conversations — how expectations are clarified, how accountability is handled, how feedback is delivered, and how trust is strengthened over time. That’s why leadership development cannot stay theoretical. Culture changes conversation by conversation.  The Imperfect CEO is an easy-to-read business fable that illustrates common people leadership challenges and provides suggestions for overcoming them. Order your copy today and start building healthier leadership conversations inside your organization.

Why Some Companies Attract More Job Applicants Than They Need

By Cathie Leimbach • May 12, 2026
Chick-fil-A restaurants often receive far more job applications than they have openings. This is not luck. It is leadership. People apply where they believe they will be treated well. At Chick-fil-A, employees experience respectful communication, clear expectations, and leaders who support their success. That reputation spreads quickly through word of mouth. Leaders in these restaurants do simple things well. They ask questions before they assume. They listen to employees. They provide encouragement and clear direction. They notice good work and address problems in a helpful way. As a result, employees feel valued. They enjoy coming to work. They tell others. That is what attracts more applicants. Many organizations focus only on hiring. Strong organizations focus on how people are treated after they are hired. When leaders create a workplace where people feel respected, supported, and clear on what success looks like, something powerful happens: People stay. People perform. And more people want to join. This is what leadership really is. Would you like to see several leadership and culture practices Chick-fil-A uses to attract and keep quality employees? Click here to view: How Chick-fil-A Attracts Quality Applicants