Stop Throwing 7% of Your Revenue Down the Drain!

Cathie Leimbach • March 26, 2024

There is a lot of evidence that the biggest potential for growing your organization’s top line, bottom line, or mission impact this year is through leadership development!


Lack of strong leadership skills and behaviors impacts the bottom line.

  • “For every year a company delays leadership development, it costs 7% of their annual sales.” - Blanchard – “Making the Business Case” Report


Lack of strong leadership skills and behaviors impacts retention.

  • “1 in 2 people state that they’ve left a job at some point to get away from a bad manager.” - Gallup


Lack of strong leadership skills and behaviors impacts engagement and productivity.

  • “Managers control 70% of the factors that impact employee engagement.”  -  Gallup


In 2024, for the first time, managers and supervisors are more disengaged than frontline workers. - Gallup

  • “There aren’t a lot of tools that promote leadership development.” -  Bravely


The need for leadership development has never been greater. With few people applying to your job postings, you don’t want a right-fit hire to become disenchanted and leave in 3 to 6 months. Managers of remote workers have to be more intentional about communicating with their employees because they can’t touch base in the break room or drop in as they are walking past their office.


Today’s employees want a positive workplace culture but 90% of leaders aren’t focusing on building rapport, increasing engagement, and providing the various types of support team members need to become high performers.  

Yet, there is very good news in the leadership development space! Culture Impact has developed a stellar management training course which helps leaders:

  • realize the need for trusting and inspiring employees,
  • learn about effective leadership practices,
  • develop the foundational skills for engaging and empowering team members, and
  • build confidence to regularly use these effective leadership practices to support employee and organizational success.


If you have been losing sleep at night, or pulling your hair out, over low employee morale and productivity, it will be well worth your time to investigate the highly effective Conversational Management training. Click here for more information and to register for a 2-hour interactive workshop experience. Attending a remote Test Run of this highly effective leadership development program could transform your work and personal life – and the workplace reality for everyone on your team!  When you decide to offer Conversational Management to your people leaders, the training can be delivered in-person or via Zoom. 



I look forward to seeing you at one of the upcoming Test Drives! Register Now!

Please reach out with any and all questions about leadership development or Conversational Management. Contact  Cathie Leimbach of Agon Leadership at 440-320-3113 or cathie@agonleadership.com.

Speaking Up Is Not Defiance. It's Duty.

By Cathie Leimbach • June 23, 2026
Most leaders say they want employees to speak up. They want people who spot risks, question assumptions, and help the organization make better decisions. Yet many employees hesitate to do exactly that. Why? Because leaders often respond to speaking up as if the speaker is complaining, criticizing or resisting. When people fear being viewed as difficult, they stop sharing what they see. The organization loses valuable information, ideas, and perspectives. A recent McKinsey article found that teams with high psychological safety are two to three times more likely to generate breakthrough ideas. When people feel safe speaking up, better thinking follows. The best leaders understand a simple truth: Speaking up is not defiance. It's duty. When employees question assumptions, raise concerns, or offer a different perspective, they are helping the team avoid blind spots and make stronger decisions. That's why effective leaders don't merely tolerate speaking up—they invite it. They ask: What are we not seeing? What assumptions are we making? Who might see this differently? What information are we missing? Just as importantly, they respond with curiosity instead of defensiveness. They thank people for expressing their perspective. They explain how input influenced decisions. They make speaking up safe. Because organizations don't improve when everyone agrees. They improve when people feel responsible for helping the team see what others may have missed. In healthy organizations, speaking up isn't rebellion. It's responsibility. It's duty. Leadership Reflection Think about your last leadership team meeting. Did people simply agree? Or did someone help the team see something it otherwise would have missed? Download 5 Questions That Surface Better Thinking and make speaking up a productive part of how your team thinks, decides, and performs.

Put Your Brain in Gear When Using AI

By Cathie Leimbach • June 16, 2026
Artificial Intelligence is becoming a powerful workplace tool. It can summarize information, analyze data, draft content, and generate ideas in seconds. But there is a growing risk leaders need to recognize: AI can sound convincing even when it is wrong. In an article by Erica Dhawan, she describes a legal case where attorneys used ChatGPT to help prepare a court filing. The brief looked professional, the reasoning seemed logical, and the citations appeared legitimate. There was only one problem: several of the cited cases did not exist. The AI had fabricated them. The danger wasn't carelessness. It was trust. Because the information was presented clearly, confidently, and professionally, nobody stopped to question it. Psychologists call this the "fluency heuristic"—our tendency to assume information is accurate when it is easy to process and sounds credible. As leaders, we cannot allow polished answers to replace critical thinking. When you find yourself thinking, "This is too good to be true," put your brain in gear. Dig deeper. Investigate. Verify the facts. Ask what assumptions were made, what information might be missing, and what evidence supports the conclusion. AI can be an incredible assistant. It should never become a substitute for judgment. The smooth answer is not always the wrong one—but it is often the one that deserves the most scrutiny. Before You Act, Verify. The biggest risk with AI isn't bad information. It's believable information that's wrong. That's why we created the AI Verification Checklist for Leaders —a simple 5-minute tool designed to help leaders challenge assumptions, identify missing information, verify conclusions, and make better decisions before acting on AI-generated recommendations. Download the free AI Verification Checklist for Leaders and start asking better questions before making important decisions.