Stop Throwing 7% of Your Revenue Down the Drain!

Cathie Leimbach • March 26, 2024

There is a lot of evidence that the biggest potential for growing your organization’s top line, bottom line, or mission impact this year is through leadership development!


Lack of strong leadership skills and behaviors impacts the bottom line.

  • “For every year a company delays leadership development, it costs 7% of their annual sales.” - Blanchard – “Making the Business Case” Report


Lack of strong leadership skills and behaviors impacts retention.

  • “1 in 2 people state that they’ve left a job at some point to get away from a bad manager.” - Gallup


Lack of strong leadership skills and behaviors impacts engagement and productivity.

  • “Managers control 70% of the factors that impact employee engagement.”  -  Gallup


In 2024, for the first time, managers and supervisors are more disengaged than frontline workers. - Gallup

  • “There aren’t a lot of tools that promote leadership development.” -  Bravely


The need for leadership development has never been greater. With few people applying to your job postings, you don’t want a right-fit hire to become disenchanted and leave in 3 to 6 months. Managers of remote workers have to be more intentional about communicating with their employees because they can’t touch base in the break room or drop in as they are walking past their office.


Today’s employees want a positive workplace culture but 90% of leaders aren’t focusing on building rapport, increasing engagement, and providing the various types of support team members need to become high performers.  

Yet, there is very good news in the leadership development space! Culture Impact has developed a stellar management training course which helps leaders:

  • realize the need for trusting and inspiring employees,
  • learn about effective leadership practices,
  • develop the foundational skills for engaging and empowering team members, and
  • build confidence to regularly use these effective leadership practices to support employee and organizational success.


If you have been losing sleep at night, or pulling your hair out, over low employee morale and productivity, it will be well worth your time to investigate the highly effective Conversational Management training. Click here for more information and to register for a 2-hour interactive workshop experience. Attending a remote Test Run of this highly effective leadership development program could transform your work and personal life – and the workplace reality for everyone on your team!  When you decide to offer Conversational Management to your people leaders, the training can be delivered in-person or via Zoom. 



I look forward to seeing you at one of the upcoming Test Drives! Register Now!

Please reach out with any and all questions about leadership development or Conversational Management. Contact  Cathie Leimbach of Agon Leadership at 440-320-3113 or cathie@agonleadership.com.

Listening Is Key to Effective One-on-Ones

By Cathie Leimbach • September 15, 2026
Tom walked into his one-on-one feeling relieved. For a week, he had been struggling with two critical assignments. His supervisor had delegated them without much context, and Tom wasn’t clear about the desired results or how to get started. Surely, he thought, we can sort this out today. Fifteen minutes later, Tom walked back to his desk just as confused. His supervisor had done nearly all the talking—reviewing priorities, sharing updates, and reminding Tom that the two assignments were important. But he never asked the question Tom needed to hear: “What do you need from me to be successful?” When One-on-Ones Become One-Way Conversations This happens more often than we might think. Leaders enter one-on-ones with a list of things they need to communicate. They talk through the list, ask if there are any questions, and move on to the next meeting. But a one-on-one should do more than transfer information. Its purpose is to help the employee succeed. That requires conversation—and conversation requires listening. Ask what the employee wants to discuss. Listen for what is getting in the way. Do they need clearer expectations? More training? Better resources? Help making a decision? Encouragement that they are headed in the right direction? Then determine together what each of you will do next. Try This in Your Next One-on-One Instead of starting with your agenda, begin with one simple question: “What would be most helpful for us to talk about today?” Then listen. You may discover that the most valuable thing you contribute to the meeting isn’t what you say. It’s what you learn. Conversation is Where Leadership Happens™ If this has you thinking about the conversations you have with your team, join me at the Workplace Conversation Clinic on September 21 . Bring a question about your one-on-ones or a conversation you’re finding difficult, and let’s work through it together. RESERVE YOUR SPOT HERE

Are you Supporting Your Employees to Overcome Hurdles?

By Cathie Leimbach • September 8, 2026
For weeks, Mary had been frustrated with frequently occurring delays in shipping. During her one-on-one with her supervisor, she finally told him what was going on. He listened, asked questions, and said he would look into it. She left the meeting feeling encouraged. Maybe this situation would finally get resolved. A week later, her supervisor started their one-on-one by asking “So, what do you want to talk about today?” He didn’t mention what he had learned about the problem in shipping. “Of course not!,” she thought. “Nothing is going to change.” So, she sadly replied, “Nothing really. Everything’s fine.” Sometimes employees stop talking because experience has taught them that speaking up doesn’t make any difference. One-on-ones are an opportunity to change that. Give the employee a voice in what gets discussed. Help them address bottlenecks. Follow-up on your to dos from the conversation. It can be as simple as: “Last week we talked about the shipping problem. I checked into it, and here’s what I found out. A possible solution would be this .... How do think that might work? ... What other ideas do you have?” The message is clear: I heard you. I remembered. What you have to say matters. And when employees believe their concerns and ideas matter, they’re more likely to keep speaking up. Conversation is Where Leadership Happens™ What Workplace Conversation Are You Struggling With? Maybe an employee has stopped talking. Maybe you’re dealing with accountability, conflict, attendance, performance—or simply a conversation you’re not quite sure how to approach. Bring it to the FREE Workplace Conversations Clinic on September 21. Join Cathie Leimbach and other leaders to talk through real workplace people challenges, hear different perspectives, and get ideas for moving forward. Register Here