Stop Throwing 7% of Your Revenue Down the Drain!

Cathie Leimbach • March 26, 2024

There is a lot of evidence that the biggest potential for growing your organization’s top line, bottom line, or mission impact this year is through leadership development!


Lack of strong leadership skills and behaviors impacts the bottom line.

  • “For every year a company delays leadership development, it costs 7% of their annual sales.” - Blanchard – “Making the Business Case” Report


Lack of strong leadership skills and behaviors impacts retention.

  • “1 in 2 people state that they’ve left a job at some point to get away from a bad manager.” - Gallup


Lack of strong leadership skills and behaviors impacts engagement and productivity.

  • “Managers control 70% of the factors that impact employee engagement.”  -  Gallup


In 2024, for the first time, managers and supervisors are more disengaged than frontline workers. - Gallup

  • “There aren’t a lot of tools that promote leadership development.” -  Bravely


The need for leadership development has never been greater. With few people applying to your job postings, you don’t want a right-fit hire to become disenchanted and leave in 3 to 6 months. Managers of remote workers have to be more intentional about communicating with their employees because they can’t touch base in the break room or drop in as they are walking past their office.


Today’s employees want a positive workplace culture but 90% of leaders aren’t focusing on building rapport, increasing engagement, and providing the various types of support team members need to become high performers.  

Yet, there is very good news in the leadership development space! Culture Impact has developed a stellar management training course which helps leaders:

  • realize the need for trusting and inspiring employees,
  • learn about effective leadership practices,
  • develop the foundational skills for engaging and empowering team members, and
  • build confidence to regularly use these effective leadership practices to support employee and organizational success.


If you have been losing sleep at night, or pulling your hair out, over low employee morale and productivity, it will be well worth your time to investigate the highly effective Conversational Management training. Click here for more information and to register for a 2-hour interactive workshop experience. Attending a remote Test Run of this highly effective leadership development program could transform your work and personal life – and the workplace reality for everyone on your team!  When you decide to offer Conversational Management to your people leaders, the training can be delivered in-person or via Zoom. 



I look forward to seeing you at one of the upcoming Test Drives! Register Now!

Please reach out with any and all questions about leadership development or Conversational Management. Contact  Cathie Leimbach of Agon Leadership at 440-320-3113 or cathie@agonleadership.com.

When the Boss "Bosses People Around"

By Cathie Leimbach • August 25, 2026
This probably isn't the company you imagined building. You wanted a team that solved problems, took ownership, and helped move the business forward. Instead, somewhere along the way, you became the person who answers every question, makes every decision, and tells everyone what to do. The interruptions never end. Every day starts with a plan and ends with another list of problems that somehow became yours to solve. You work harder than ever yet still feel like you're falling behind. Another good employee resigns. Another supervisor struggles. Another improvement initiative loses momentum. You leave work mentally exhausted, wondering why everyone seems busy—but so little actually changes. Your employees feel it, too. When people learn that every decision runs through the boss, they eventually stop making decisions of their own. When leaders spend most of their time directing every task, correcting every mistake, and solving every problem, people gradually stop thinking for themselves. They become cautious instead of confident. They stop offering ideas because they're not sure anyone wants to hear them. Ownership fades. Enthusiasm disappears. The culture slowly shifts from people wanting to contribute to people simply trying to get through the day. Ironically, the more a boss has to boss people around, the less ownership employees take. Before long, leaders become firefighters instead of business builders. Instead of building the company they envisioned, they're simply trying to survive another week. The surprising news is that this cycle usually isn't caused by a lack of effort. The frustrating part is that working harder rarely fixes it. In fact, the harder many leaders push, the more dependent their people become. What feels like the solution often becomes part of the problem. Talking through your leadership challenges with others can be helpful. Ask questions of your network. Get some ideas online. Sometimes another perspective helps you see what your organizational chart or production reports don't. Conversation is Where Leadership Happens™ You don't have to figure it all out alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic September 21. Join Cathie Leimbach and other leaders for a practical conversation about the people challenges you're facing—and leave with fresh perspectives you can put to work. Register Here

The Empty Chair Is Trying to Tell You Something

By Cathie Leimbach • August 18, 2026
An empty workstation gets your attention. What caused it should keep your attention. When attendance becomes a problem, the first response is often to review the policy, document the absence, or find someone to cover the shift. Those things may be necessary. But they don't tell you why the problem is happening. A conversation might. Instead of starting with “Why do you keep calling off?” try “I've noticed you've missed several days recently. What’s going on?” Then listen. You may hear about something outside of work. But you may also discover frustration with a supervisor, conflict with a coworker, unclear expectations, scheduling difficulties, or an employee who no longer feels valued. Understanding the reason doesn't mean ignoring attendance expectations. It means you know what you're actually dealing with. Also, look for patterns. Is absenteeism higher on one shift? In one department? Under one supervisor? Did it increase after a schedule or leadership change? Those patterns may tell you where another conversation needs to happen. Most importantly, don't wait until attendance becomes a disciplinary issue to start talking. Check in with employees. Ask what's making their work harder. Ask what they need from their supervisor. And when someone raises a concern or makes a suggestion, be sure to tell them what action you are taking or why their idea won’t be implemented. The goal isn't to eliminate accountability. It's to address problems before accountability is the only conversation left. Conversation is Where Leadership Happens™ You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on September 21. Gain insights from Cathie Leimbach and other attendees. Register here for the FREE Workplace Conversations Clinic